Andy Frain Services, a leader in finance and insurance, is seeking a Field Supervisor to oversee daily operations across multiple branch locations. In this role, you will supervise field staff delivering banking, asset management, and insurance services, ensuring compliance with company policies and regulatory standards. You will monitor performance metrics, coach and schedule team members, and resolve onsite customer issues. The Field Supervisor partners with management to implement process improvements, supports audits and risk controls, and promotes a culture of teamwork, integrity, and customer-focused service delivery. Responsibilities Supervise and support field staff across branch locations Ensure compliance with financial, insurance, and company policies Monitor performance metrics and implement process improvements Coordinate scheduling, staffing, and workload distribution Resolve onsite customer and operational issues promptly Collaborate with management on audits and risk controls Train and coach team members on procedures and service standards Prepare reports on field operations and performance Promote a culture of teamwork, integrity, and customer focus Liaise with internal departments to support field activities Required Skills Team leadership Operations management Financial services operations knowledge Regulatory compliance Risk management Scheduling and workforce management Customer service and issue resolution Performance reporting and analysis Process improvement MS Office and basic financial systems