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The Family of Silver Oak
Tasting Room Support - Variable Hour
Entry-Level JobVerifiedNo experience needed
Career Insights for Hospitality Operations Supervisor
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What they do
A Hospitality Operations Supervisor is responsible for the functional management of day-to-day hospitality-specific operations and implementation of strategic projects. Engages with and supervises hospitality stuff such as front-desk clerks, concierges, housekeeping, etc.
$75,725 / year median in California
+11% projected growth
Job Description
Tasting Room Support - Variable Hour
The Family of Silver Oak Oakville, CA Job Description:
SUMMARY:
The Tasting Room Support position will support vital elements of the tasting room for daily Retail and Sales Operations.KEY RESPONSIBILITIES
- Wash and Dry Stemware.
- Set up and breakdown for tastings, vertical tastings and food and wine pairings.
- Refill guest water glasses throughout the day.
- Pull Chef's Boards and Vertical Cheese Boards for reservations.
- Assist hosts in pulling wine orders for guest purchases.
- Assist guests by taking wine purchases to their vehicle.
- Restock clean glasses at all tasting areas.
- Put away weekly wine order.
- Keeps Wine Room neat and orderly, ensuring box tops are removed on a case per SKU.
- Keeps Manager updated on supply backstock; bags, boxes, breadsticks, 6 & 12 pack shippers, etc.
- Regularly spot sweep all guest service areas.
- Restock bags and boxes at all register stations.
- Check restrooms for cleanliness throughout the day including restocking of paper products, wipe counters, and spot mop floors.
- Build collateral booklets for the different tasting experiences.
- Check merchandise area of the Tasting Room to restock and fold.
- Regularly check the MIPA check list for items to clean or projects to do.
- Performs other duties as assigned by manager.
QUALIFICATIONS
- 1-2 years similar experience preferred.
- A minimum of 18 years of age preferred.
- Commitment to excellence and high standards.
- Strong organizational, problem-solving, and analytical skills.
- Ability to manage priorities and workflow.
- Professional appearance and demeanor.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Ability to understand and follow written and verbal instructions.
PHYSICAL/MENTAL REQUIREMENTS
While performing the duties of this job, the employee is frequently required to do the following:- Perform repetitive motion activities
- Stand for long periods of time
- Lift 50 lbs.
- Coordinate multiple tasks simultaneously
WORK ENVIRONMENT
- Work is mainly performed in a tasting room inside a winery/cellar. The individual is occasionally exposed to cellar temperatures that are cool and fumes or airborne particles relative to normal cellar processes.
- Busy and distractive open work atmosphere.