Part time Front desk/ Night aduit Comfort inn and suites Mesilla Las Cruces, NM Job Details Part-time $13.01 - $14.00 an hour 1 day ago Benefits Employee discount Qualifications Resort experience Multilingual Financial accounting Security Multi-line phone systems Full Job Description Overview Join our dynamic hospitality team as a Part-Time Front Desk / Night Audit professional! This energetic role is perfect for motivated individuals who thrive in a lively environment and are passionate about delivering exceptional guest experiences. You will be the welcoming face of our establishment during evening and overnight hours, ensuring smooth operations, accurate financial reporting, and top-tier guest service. If you enjoy multitasking, problem-solving, and creating memorable stays for guests, this position offers an exciting opportunity to grow within the hospitality industry. Responsibilities Greet guests warmly upon arrival and assist with check-in and check-out procedures efficiently using property management systems (PMS). Handle guest inquiries, requests, and complaints with professionalism and a positive attitude, providing solutions that enhance guest satisfaction. Conduct night audit procedures to reconcile daily financial transactions, prepare reports, and ensure accuracy in all accounting activities. Manage multi-line phone systems to answer calls promptly, provide information, and direct inquiries appropriately. Monitor security cameras, perform routine safety checks, and follow hotel emergency procedures to ensure guest and staff safety during overnight hours. Maintain detailed logs of all activities during night shifts, including incident reports, shift handovers, and audit documentation. Support front desk operations by assisting with reservations, cancellations, and modifications using hospitality reservation systems. Skills Proven experience in hospitality management or hotel front desk operations with familiarity in property management systems. Excellent customer service skills with a focus on problem-solving and guest relations; ability to handle challenging situations calmly and effectively. Multilingual or bilingual abilities are highly desirable to serve diverse guests better. Strong phone etiquette skills with experience managing multi-line phone systems in a fast-paced environment. Knowledge of hotel emergency procedures, safety protocols, and night audit processes to ensure smooth overnight operations. Exceptional communication skills for client interaction, staff coordination, and maintaining guest satisfaction standards. Previous resort or hotel experience is preferred to understand the nuances of hospitality services and guest expectations. This paid part-time role offers an engaging work environment where your enthusiasm for hospitality can shine! We value energetic team players dedicated to creating welcoming atmospheres while ensuring operational excellence during nighttime hours. Join us to make a positive impact on every guest's stay!

Pay:

$13.01 - $14.00 per hour Expected hours: 15.0 - 30.0 per week

Benefits:

Employee discount

Work Location:

In person