A Hospitality Operations Supervisor is responsible for the functional management of day-to-day hospitality-specific operations and implementation of strategic projects. Engages with and supervises hospitality stuff such as front-desk clerks, concierges, housekeeping, etc.
St. John's Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay. Come Grow With Us!
Type:
Full-Time (75 biweekly hours)
Shift:
Evenings Hours:
3:00 PM - 11:30
PM Pay:
$100,000 - $115,000 per year +
Shift Differential Job Summary:
The Evening Supervisor oversees all evening operations for both Patient Transport and Radiology departments, ensuring safe, timely, and efficient patient movement throughout the hospital.
Responsibilities:
Oversees all evening operations for both Transport and Radiology, ensuring safe, timely, and efficient patient movement throughout the hospital. Monitors workflow, patient transport requests, and radiology schedules to minimize delays and maintain smooth departmental throughput. Provides on‑site leadership for transporters and radiology support staff, including assigning duties, conducting shift huddles, and communicating priorities. Serves as the primary point of contact for nursing units, the Emergency Department, radiology technologists, and other clinical teams during evening hours. Troubleshoots operational issues, resolves workflow bottlenecks, and addresses service delays to maintain efficient patient flow. Ensures adherence to patient safety standards, including infection control practices, equipment safety, and proper patient identification protocols. Coordinates urgent or time‑sensitive cases and collaborates with clinical teams to support patient care needs. Responds to patient or family concerns during the evening shift and escalates issues appropriately. Documents shift activities, incidents, staffing concerns, and throughput metrics to support departmental reporting and communication. Supports staff development through coaching, performance monitoring, and participation in training and competency activities. Assists with quality improvement initiatives, workflow optimization, and departmental process enhancements. Helps maintain equipment inventory, coordinates maintenance needs, and ensures compliance with hospital policies and regulatory requirements.
Requirements:
Minimum 5 years' experience as a Radiologic Technologist ARRT Credentials required NYS Radiology license required
