Find Jobs
Find Jobs Near You – Available Work in Your Location
Mulesoft Operational Lead
Career Insights for Operations Manager (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on national data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$123,566 / year median in the U.S.
+6% projected growth
Job Description
Mulesoft Operational Lead Remote in Oakland, CA, US
• Posted 23 hours ago
• Updated 23 hours ago Contract W2 Contract Independent Contract Corp To Corp 6 Months No Travel Required On-site Depends on Experience Fitment Dice Job Match Score™ 🔢 Crunching numbers... Job Details Skills mulesoft mulesoft Summary Mulesoft Operational Lead Oakland, CA Job Summary We are looking for an experienced MuleSoft Operational Lead to manage and support enterprise integration platforms built on MuleSoft . The ideal candidate will lead production support activities, ensure platform stability, monitor APIs and integrations, coordinate incident management, and drive continuous operational improvements. This role requires strong leadership, excellent troubleshooting skills, and hands-on experience with MuleSoft Runtime Manager, CloudHub, and API Manager. Key Responsibilities Lead day-to-day MuleSoft platform operations and production support. Manage and monitor MuleSoft APIs, integrations, and applications. Ensure high availability, reliability, and performance of MuleSoft environments. Coordinate
L1/L2/L3
support teams for incident resolution. Perform root cause analysis (RCA) for production issues. Manage critical incidents and major outage communications. Monitor application health using MuleSoft monitoring tools and third-party monitoring solutions. Deploy applications through CI/CD pipelines. Perform environment management across DEV, QA, UAT, and Production. Handle API lifecycle management using API Manager. Manage Runtime Manager configurations and deployments. Ensure SLA compliance for incidents, service requests, and problem management. Collaborate with development teams for release planning and production deployments. Implement operational best practices and automation wherever possible. Maintain operational documentation, runbooks, and SOPs. Support disaster recovery planning and business continuity initiatives. Participate in on-call support and weekend deployment activities when required. Required Qualifications Bachelor''s degree in Computer Science, Information Technology, or related field. 10+ years of IT experience. 5+ years of hands-on MuleSoft administration and operations experience. Experience managing production support in enterprise environments. Strong knowledge of API Management and Integration Architecture. Experience with ITIL processes (Incident, Problem, Change, Release Management). Excellent communication and stakeholder management skills Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id:
91173660
Position Id:
9078608 Posted 23 hours ago