Senior Content Operations Manager, Content Excelle Apply Now Applied To save a job sign in or get started

Job ID:

10400232 Posted today Back South San Francisco, CA, US Professional (Other) Bachelors Degree Full Time, Temporary $62 Manager (Manager/Supervisor) On-site Biotechnology/Pharmaceuticals First Shift (Day) South San Francisco, CA, US $62 Manager (Manager/Supervisor) Full Time, Temporary Biotechnology/Pharmaceuticals On-site Professional (Other) Bachelors Degree First Shift (Day) Apply Now Applied Job details

Position:

Senior Content Operations Manager, Content Excellence Department:

Chief Marketing Office (CMO)

Location:

Hybrid (3 days onsite)

Type:

6-month contract (potential extension/conversion to FTE)

Start:

ASAP Previous Genentech experience highly preferred About the Role Are you passionate about driving operational excellence and elevating content strategy? Join our Chief Marketing Office (CMO) as a Senior Content Operations Manager, covering a key leadership gap during a team member's maternity leave. In this high-impact role, you will be instrumental in scaling modern content capabilities, optimizing processes, and enhancing cross-functional collaboration to deliver business value across marketing teams. This position acts as a critical operational and change leader—bridging strategic vision and tactical execution. You will enable high performance through effective learning programs, streamlined workflows, and fostering adoption of innovative content practices and technologies.

Key Responsibilities Learning & Enablement:

Develop and implement structured training and enablement programs to onboard and upskill cross-functional teams on new content capabilities, tools, and processes.

Content Operations Oversight:

Lead the end-to-end management and governance of content operations, ensuring efficient workflows and alignment across diverse stakeholders.

Process Enhancement:

Identify and resolve operational bottlenecks, design scalable processes, and accelerate speed-to-market by optimizing approvals and asset management.

Cross-Functional Leadership:

Facilitate impactful meetings, forums, and review sessions. Drive clarity, consensus, and effective action across creative, regulatory, and executive teams.

Change Management:

Deliver targeted change management, communications, and documentation to support adoption of new technologies and best-in-class content management practices, including enabling generative AI tools.

Continuous Improvement:

Measure and analyze key operational metrics to drive ongoing optimization of content operations and workflows. Qualifications Bachelor's degree required 5-7+ years of experience in content operations, marketing operations, or creative project management Demonstrated success managing content workflows, digital asset management systems, and multi-channel operations at scale Preferred Qualifications Experience in pharmaceutical or biotech marketing processes (e.g., MLR/PRC) Proficiency with enterprise CMS and DAM platforms (e.g., Veeva Vault, Adobe Experience Manager) Knowledge of Agile marketing frameworks and modern content technologies (including AI solutions) Strong track record of collaborating with cross-functional teams in a regulated industry Excellent communication, facilitation, and stakeholder management skills Additional Information This is a temporary role (6 months) with the potential for extension or permanent placement based on business needs and individual performance. Previous experience with Genentech or demonstrated career longevity is a plus. 10400232 Share this job Copied url To save a job sign in or get started To apply for this job email your details to I want more jobs like this in my inbox.

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The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Trust the office staffing pioneer. Finding the right job isn't always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it! About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice .