Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
DB
Dog Boarding at the Beach
Front Desk Manager
Career Insights for Hospitality Operations Supervisor
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on South Carolina data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Hospitality Operations Supervisor is responsible for the functional management of day-to-day hospitality-specific operations and implementation of strategic projects. Engages with and supervises hospitality stuff such as front-desk clerks, concierges, housekeeping, etc.
$66,906 / year median in South Carolina
+10% projected growth
Job Description
Overview We are seeking a dynamic and energetic Front Desk Manager to lead our guest services team at our vibrant resort. In this role, you will be the welcoming face of our team, ensuring every guest receives exceptional hospitality from check-in to checkout. Your leadership will set the tone for a memorable guest experience, fostering a warm, friendly, and efficient environment. If you thrive in fast-paced settings, excel in customer service, and possess a passion for hospitality, this is the perfect opportunity to showcase your skills and make a positive impact. Responsibilities Oversee daily front desk operations, ensuring smooth check-in and check-out processes for all guests Lead and motivate the guest services team to deliver outstanding hospitality and personalized guest experiences Manage guest inquiries, resolve issues promptly, and handle special requests with professionalism and enthusiasm Coordinate with management to ensure all services are completed promptly Maintain accurate reservation records, billing information, and reporting documentation, inluding obtaining all vaccination records Implement training programs to enhance team performance and uphold service standards Foster a welcoming atmosphere, while maintaining company standards Qualifications Proven experience in a customer service role within thie field, using Gingr for a kinimum of 1 year (we may train the proper candidate) Open availability, with the ability to stand for long periods of time Excellent leadership skills with the ability to motivate and manage a diverse team Strong organizational skills and attention to detail in handling reservations and guest information Knowledge of our software systems and front desk technology tools Passionate about delivering exceptional guest relations and creating memorable experiences Join us in creating unforgettable stays for our guests! We value energetic leaders who are dedicated to elevating standards through exceptional service, teamwork, and enthusiasm. This position offers an exciting opportunity to grow within a vibrant hospitality environment while making a lasting difference in our guests' experiences. This position oversees the front desk operations Monday through Saturday 8am to 6pm.