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The Boardwalk Beach Resort

Manager / Homeowner Representative

Career Insights for Hospitality Operations Supervisor

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Scorecard

Based on South Carolina data

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What they do

A Hospitality Operations Supervisor is responsible for the functional management of day-to-day hospitality-specific operations and implementation of strategic projects. Engages with and supervises hospitality stuff such as front-desk clerks, concierges, housekeeping, etc.

$66,906 / year median in South Carolina

+10% projected growth

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Job Description

Boardwalk Beach Resort is currently accepting applications for an Owners services Manager / reservations. To become a part of our team you should enjoy providing excellent customer service while working in a friendly environment with homeowners and resort guests. Home owners experience is required. Two-years of supervisory experience, in related field is preferred but not required. This position also offers year-round employment with benefits and advancement opportunities all at an ocean front resort! Full-time /
Part-time Job Description:
(not limited to) Manager on duty, and supports Guest Services / Homeowners Promptly resolves any guest complaints or issues Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfactory Anticipate guest / homeowners needs, change direction quickly Deliver and uphold the highest standards of cleanliness, sanitation, safety and conduct Ensure proper communication within the department / homeowners Other job duties as assigned
Qualifications:
High school diploma or equivalent required 2 years+ in supervisory or management position Proficiency in computers (i.e., word, spreadsheets, quick books, excel, databases) Strong communication skills, both written and verbal Must possess decision-making skills Accounting is a plus Must have reliable transportation Projects a favorable image of the property to the public at all times Responsible, reliable, and honest Teamwork and collaboration Homeowners, manage owner billing, ensuring accurate monthly statements, maximize owners revenue Sales /
Marketing Requirements:
Must have a valid
Driver's License Benefits:
Health Dental Vision 401K Paid time off
Schedule:
Monday -
Friday Weekends Holidays Source:
Hospitality Online