DO NOT CALL THE OFFICE
SERIOUS INQUIRIES ONLY
Duties:
- Provide exceptional customer service to clients via phone and email
- Assist customers with inquiries, concerns, orders and requests
- Analyze customer needs and provide appropriate solutions
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information as needed
- Collaborate with other team members to resolve customer issues
- Follow up with customers to ensure satisfaction and resolve any outstanding matters
Qualifications:
- High school diploma or equivalent required;
- Previous experience in customer service or related field is a plus
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in using computer systems and software applications
- Ability to analyze customer needs and provide appropriate solutions
- Strong organizational skills and ability to prioritize workload We offer competitive pay, medical insurance, sick and vacation leave. Medical after 90 days Vacation and sick after 1 year Join our team of dedicated professionals who are committed to providing exceptional customer service.
YOU MUST BE RELIABLE AND ABLE TO WORK THE HOURS YOU ARE SCHEDULED. BEING ON TIME IS A MUST.
- To apply, please submit your resume and cover letter detailing your relevant experience.
Only qualified candidates will be contacted for an interview.
Job Type:
Full-time Pay:
From $15.00 per hour Expected hours: 40.0 per week
Benefits:
Health insurance Paid sick time Paid time off
Work Location:
In person