Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
AG
Acosta Group
Customer Business Manager - CPG
Career Insights for Client Engagement Manager
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on California data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Client Engagement Manager builds and maintains client relations. Works for a vendor organization and has ultimate responsibility for a client's entire experience with that vendor. May have a portfolio of clients and be accountable for the revenue, profitability and success of those customer relationships.
$166,531 / year median in California
-1% projected decline
Job Description
- DESCRIPTION
- Overview
- To be retailer experts and to thoroughly execute client plans.
RESPONSIBILITIES
- + Owns the development and maintenance of strong relationships with both Clients and Customers within a given geographic region, including a complete understanding of their goals and objectives.
CROSSMARK
positions, understanding the importance of being the "customer experts." + Consistently and exclusively useCROSSVIEW
as the business planning, communication and execution framework to drive consistency and efficiency internally, as well as visibility and intelligence to the client and across positions internally. + Assist Business Account Manager(s) and others in the development of targeted strategic Client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge. + Sells additional services to Clients through analysis understanding of Client's strategy, performance insights, coupled with Customers' performance by brand and/or category. + Provides feedback and assists in preparation forCROSSVIEW
Business Reviews and where appropriate, participates in the presentation.NOTE:
This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.QUALIFICATIONS
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- _Education/Experience_
- :•Bachelor's degree preferred or a minimum of 10+ years 'experience in the CPG industry preferred; 10+ years of sales experience; PC knowledge and skills in word, excel, email and PowerPoint; Communication skills, including listening, presentations, written and verbal skills; Insights-based, consultative selling and negotiation skills; Intermediate Microsoft Office skills including Excel with pivot tables, Word, Outlook, PowerPoint.
- _Other Functions_
- : Retailer knowledge and respect with/ by the retailer; Understanding of our client's strategy; Clear understanding of client expectations; Understanding/ communicate insights; Persuasive selling; Professionalism
- _
Performance Metrics:
_- On budget execution of sales plan; New Item acceptances in accordance with client standards; Existing client growth (targeted revenue $/sales volume); Customer service (NPS)
- _Knowledge, Skills and Abilities_
- :•Communication skills, including listening, presentations, written and verbal skills; Insights-based, consultative selling and negotiation skills; Intermediate category management knowledge, including but not limited to the "4 Ps"; Business acumen and intelligence, including market and industry trends; Good organizational and time management skills; Customer service orientation; Ongoing professionalism and ability to handle pressure.
- _Certificates, Licenses, Registrations_
- :•A valid driver's license.
- _Supervisory Responsibility_
- :•None.
- _Working Conditions_
- :•Office and field environment •_Travel Requirements_•:•Ability to travel within the US for customer, client or company meetings on an as needed basis.
- _Physical Demands_
- :•Ability to bring sample products to the account calls.
- _
Language Skills:
_- English is the primary language skill; however, bilingual skills may be required based on business necessity.
CROSSMARK
is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know. \#DiscoverYourPathABOUT US
- CROSSMARK is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
- AskHR@acosta.com
- \#DiscoverYourPath
- Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category:
- Administration
Position Type:
- Full time
Business Unit:
- Sales
Salary Range:
- $113190.00 - $130000.00
Company:
- Crossmark Inc.
Req ID:
- 39172
Employer Description:
- US\_CRSMRK\_EMP\_DESC
Benefits
- Dental Insurance