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Ottawa University

International Student Services Officer

Career Insights for Program Coordinator

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What they do

A Program Coordinator coordinates ongoing program activity, or a group of related projects, for a company or organization, usually performing administrative or human resources tasks.

$92,448 / year median in Kansas

+13% projected growth

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Job Description

Responsible for working as a member of the International Programs department by providing student advising, particularly for the DBA,EMBA, MSCS and MSN programs as well as future programs. Additionally provides administrative management to the program and department. Theposition assists to ensure the University is staying in compliance with F-1 rules and regulations. This is a university-wide position.
Essential Functions:
Serve the International Programs Office in both a strategic andadministrative role. Serve as a Designated School Official (DSO) which is approved by the Student Exchange and Visitor Program(SEVP). DSO responsibilities include generating I-20s, updating SEVIS records and entering CPT. Maintain working knowledge of thefederal F-1 rules and regulations for student advising and support the Director of International Programs in maintaining compliance. Advise international students on immigration regulations, visa requirements, enrollment status, employment eligibility, and traveldocumentation. Provide F-1 student advising by responding to student inquiries both via email, video, phone, and face-to-face.

This includes processing documents and advising. Maintain confidential student records and ensure compliance with institutional,state, and federal regulations. Monitor student enrollment and academic progress, communicating with students regarding deadlinesand compliance requirements. Develop and distribute informational materials, presentations, and communications related tointernational student services. Provide customer service support to the International Programs Office as needed. Attendweekend residency sessions every sixteen weeks, sometimes every eight weeks, for the above-mentioned graduate programs. This includesattending and facilitating New Student Orientation (occurs every eight weeks). Also includes generating I-20s for new students andresponding to student inquiries. May require travel to campuses outside of Kansas. When able, attend NAFSA conferences and theKansas International Educators (KIE) conference on an annual basis. Support the Director of International Programs in maintaininga positive working relationship with all external partners.
ADMINISTRATIVE FUNCTIONS OF THE JOB
(35%) Process applications and admissions documents for graduate partner programs including the DBA, EMBA, MSN and MSCS.Includes participating in international transcript evaluation. Generates reports in
SEVIS, SEVIS
registration, and ensuring SEVISrecords are managed effectively. Collect and process onboarding documents for the above-mentioned graduate programs. Manage program communications including welcome emails within JRM and serve as JRM liaison. Update department records at thebeginning of each 8-week term for the above-mentioned graduate programs. Work effectively with all other departments and staffmembers to coordinate department responsibilities assuring all required duties are complete and be a team player supporting the workload ofthose with whom you work as able and needed. Facilitate and communicate effectively with all offices and departments who workcollaboratively with and on behalf of International Programs. Assist with various projects as assigned by the Director ofInternational Programs. Other duties as assigned Job Qualifications
REQUIRED EDUCATION
(education based on essential job duties and requirements consistent withbusiness necessity): Bachelor's degree required. Master's Degree in a related field preferred.
Required Education:
Bachelor's degree in human resources, international education or related field, or substantial equivalentexperience required; Master's degree preferred.
Required Experience:
Two or more years experiencein human resources administration and/or international education.
Additional EligibilityRequirements:
Have a strong knowledge of the F-1 rules and regulations as outlined by the federal government. Have a general understanding of employment laws and practices. Ability to think critically and provide options for soundsolutions. Effectively manages program duties independently and with initiative. Service focused disposition withexcellent interpersonal, communication and customer service skills. Excellent time management skills with a proven ability to meetdeadlines. Proficient and adaptable with computer systems and software. Must be U.S. citizen or Permanent Resident to beapproved as DSO.
Working Conditions:
(Physical attributes required to perform jobduties with or without reasonable accommodation - examples: sitting, lifting, bending, driving, environmental factors or elements, noiselevel, stairs in a building, or other factors that will affect working conditions) Physical attributes to perform the jobduties with or without reasonable accommodation (examples: sitting, lifting #, bending, driving, etc. Environmental factors such astemperature, noise level, inside or outside, or other factors that will affect the person's working conditions.
Travel Requirements:
If travel is required, list type and approximate percentage: Limited - asneeded for training and internal University travel. Responsible for driving students and University vehicles as part of jobduties: No