A Program Coordinator coordinates ongoing program activity, or a group of related projects, for a company or organization, usually performing administrative or human resources tasks.
Work is performed and reviewed for effectiveness and adherence to program policies and procedures under the general direction of the Service Director (Non-Residential). As a Program Specialist (Non-Residential), you are responsible for the selection, training, scheduling and management of each employee, and the team as a whole, for assigned residential program, as well as assisting other residential programs. The Program Specialist (Non-Residential) position is relied upon for ethical implementation of services and support to ensure quality services that are in accordance with all applicable regulations. You are delegated the authority, responsibility and accountability necessary to carry out assigned duties and to respond to emergency situations. Since you will be working with people, you must be prepared to effectively deal with emergencies, health-related issues and unexpected interruption of duties. We will ask that you be flexible in routine, daily assignments, site assignments, hours of work and philosophical commitment. Your actions will affect another person's life, and it is expected that you will be a positive, desirable role model. Since you will be interacting with numerous professionals on a frequent basis, you are expected to represent yourself and the Agency in a positive, professional manner at all times.
ESSENTIAL FUNCTIONS
Supervision:
Responsible for supervision of all staff working at assigned non-residential programs with documented bi-weekly 1:1 supervision. Ensures all staff working at assigned non-residential programs follow the principles of Normalization, Positive Approaches and the principles elaborated on in Everyday Lives. Meets with employees, formally and informally. Under the direction of the Service Director (Non-Residential), follows through with disciplinary actions as needed. Plans the agenda, facilitates and documents staff meetings. Ensures relevant information is communicated to employees.
Employee Development:
Actively participates in interviewing and the selection of new employees for assigned non-residential programs. Facilitates complete site orientation training for all new employees working at assigned non-residential programs. Develops systematic competency-based training plan for all employees working at assigned non-residential programs for probationary period. Provides on-site role modeling. Provides training during staff meetings held at assigned non-residential programs. Coordinates employee goals with in-house and external training. Develops a training plan each year which includes in-service training and annual training for employees working at assigned non-residential programs to ensure the minimum number training hours in a service year is received in accordance with the Agency Training Matrix and program regulations. Participates as a facilitator and/or co-facilitator in a minimum of one ongoing training for Regional employees. Completes performance evaluations for supervised employees in a timely manner reflective of the employees' performance during a specified time period. Develops effective goal and performance plans for the employee. Responsible for monitoring and enhancing employee morale at assigned non-residential programs. Assists supervised employees in the continuation of their professional growth and helps them keep current in the field of Developmental Disabilities. Attends and participates in scheduled employee development activities.
Scheduling/On Call:
Develops and monitors employee work schedule for assigned non-residential programs. Participates in Manager Review of all non-residential schedules to ensure adequate program coverage and maximum service delivery. Reviews and approves all schedule changes and timesheet submissions for assigned non-residential programs. Education and/or
Experience:
Associate's degree/60 credit hours from an accredited college or university plus a minimum of four (4) years experience working directly with individuals with an intellectual disability. Bachelor's Degree preferred, but not required. Step By Step is proud to be an Equal Opportunity Employer. At Step By Step, we are committed to and value an inclusive and diverse workforce and we believe that diversity and inclusion among our workforce is critical to our success. Equal employment opportunities are available to all applicants and staff without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, parental status and any other characteristics or protected category prohibited by local, state or federal laws. All employment decisions are based upon qualifications, merit, and business necessity.
