at MAXIMUS in Springfield, Illinois, United States Job Description The Sr. Specialist

• Immigration provides strategic guidance, operational support, regulatory compliance, and risk mitigation related to immigration programs and services.

Please note:

This role is for an upcoming Federal project and is contingent upon bid award.

Essential Duties and Responsibilities:

• Serve as the subject matter expert on U.S. immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
• Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
• Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
• Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
• Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
• Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
• The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
• Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
• Provide recommendations and best practices to maintain compliance with immigration requirements.
• Build durable and sustainable processes and produce reliable results.
• Assist team with tracking and managing project statuses and work on projects as assigned.
• Educate and advise on immigration requirements, processes, and matters.
• Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
• Create educational materials, job aids, and reference documentation. Minimum Requirements
• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent To view full details and how to apply, please login or create a Job Seeker account