AAA, ADRC & 211

\nDEEP

EAST TEXAS COUNCIL

Occupation:

Eligibility Interviewers, Government Programs\n

Location:

Lufkin, TX - 75904\n

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift\n

Posted:

07/13/2026\nPositions available: 1\n

Source:

WorkInTexas\n

Web Site:

WorkInTexas\nOnsite /

Remote:

Work onsite all of the time\n

Updated:

08/19/2026\n

Expires:

09/11/2026\nJob #: 17040206\nJob Requirements and Properties\nHelp for Job Requirements and Properties. Work Onsite\nFull Time Education\nHigh School Diploma or Equivalent Language\nEnglish, Well Schedule\nFull Time Job Type\nRegular Duration\nPermanent Employment Hours\n40 Hours Per Week Shift\nDay Shift Public Transit\nAvailable Benefits Help for .

PROGRAM ASSISTANT

\nDevelops an effective working relationship with representatives of public and private agencies in identifying problems, needs and resources relating to the issue with pharmaceutical companies and patients.\nDevelop, monitor and compile monthly program reports.\nOversee the tracking and analysis of participants data.\nAssists in preparation of budgets relating to contracts and programs for the Area Agency on Aging, Aging Disability Resource Center & 211 programs; reviews monthly budget variance reports and prepares summary documents for Director.\nResponsible for coordinating, preparation and document retention for purchases made on behalf of

AAA, ADRC & 211

programs.\n

INFORMATION & REFERRAL/2-1-1 ASSISTANT

\nIdentifies programs, services and innovations to meet the needs of the general public including older individuals or persons with disabilities and their caregivers.\nProvides information and referral to the general public regarding community health and social service resources.\nProvides client intake and initial screening for AAA Access and Assistance programs.\nMay perform initial screening to determine potential eligibility for various social services.\nEstablishes and maintains contact with community social services organizations.\nAssists in dissemination of health and human service information to the general public.\nMaintains records and reports.\nCollects and disseminates pertinent materials, information, and recommendations to

AAA, ADRC

& 211management and staff.\nDeep East Texas Council of Governments\n& Economic Development District\nPerforms other related duties and responsibilities as may be assigned from time to time by the Director, Area Agency on Aging.\n

PERFORMANCE QUALIFICATIONS

\nBachelors degree in gerontology, sociology, psychology, social work, public administration, or a related field, or high School graduation, or its equivalent, plus at least four years experience in social services work, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.\n

KNOWLEDGE, ABILITIES AND SKILLS REQUIRED

\nKnowledge of information and referral standards, objectives, methods, program policies and procedures.\nKnowledge of interviewing, problem-solving, referral, and public relations techniques.\nAbility to develop and maintain positive and effective working relationships with staff, clients, caregivers, medical and social service providers and the general public without regard to race, color, religion, sex, national origin, age, disability or any other characteristic protected by law.\nAbility to communicate effectively, both orally and in writing.\nAbility to plan, organize, direct, and coordinate multiple tasks.\nAbility to use computer programs and software and communication equipment.\nSensitivity to the needs of individuals seeking information.\n

ADDITIONAL REQUIREMENTS, PERSONAL SKILLS AND ATTRIBUTES

\nMust have a VALID Texas drivers license, proper vehicle insurance and use of vehicle to travel throughout the region\nUtmost professional and personal integrity\nPersonal values consistent with the Deep East Texas Council of Governments.\n

WORK HOURS

Monday - Friday, 8:00 a.m. - 5 p.m.\n

SALARY:

$30,000 to $36.000 annually, depending on experience. 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