Transition & Take On Project Coordinator Computacenter - 3.3 Norcross, GA Job Details 8 hours ago Benefits Paid parental leave Disability insurance Health insurance Dental insurance Tuition reimbursement Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Stakeholder engagement Project change management Process design Employee relationship building Microsoft Office Change management Managing projects Operational excellence initiatives Process improvement planning Project risk management Stakeholder relationship building Full Job Description Norcross 215985-en_US About the role The Group Technology Sourcing transformation program is to create GTO Expert Services. The Expert Services organization will comprise of a network of virtual Centers of Excellence or Expertise (CoEs) Expert Services will focus on the delivery, continual improvement and optimization of the specialist services they provide to the business Expert Services teams will have the authority to lead, support and add value through thought leadership and leveraging specialist skills, expertise and knowledge across the group on a consistent manner The Global Business Enablement Expert Unit is one of the 4 expert units in GTO Expert Services. This unit will advise, design, build, transition and provide compliance for large and complex product business in our operating countries. The expert unit also provides all complementary services where Global product delivery is also required using: export, partnering or local supply. The Transition and Take On specialist will work with a range of internal service providers, functions and customer teams to transition new customers or new contracts with existing customers into CC delivery teams. The Transition and Take On specialists will project manage the various workstreams required to successfully setup the systems, process, roles and responsibilities to support and deliver contracted requirements The Transition and Take on Specialists will report into a Group Manager and will work under supervision but will be expected to prioritize own workload and ensure tasks are completed within agreed timescales This role sits onsite in our Norcross, GA office What you'll be doing Manages project take-on in a structured with a quality first approach Ensures there is no solution or service creep (against proposal or contract) Identification of the supply chain shares on the basis of the contract won with hardware supply share Preparation, implementation and follow-up of customer appointments or workshops with the customer Conceptual design of supply chain relevant processes according to current standards, best practices and efficiency aspects Clarification of opportunities and risks with the account team Intensive and timely coordination with the relevant team leaders within GTS Participation in transition meetings and workshops concerning the implementation for the customer Final acceptance of the processes for service provision (incl. tests of B2B connections, shop connections if provided for) Documentation of GTS services (including change management and reporting services) and handover of documentation to customers, Account and GTS teams Ensures SLA's, KPI's and reporting are tracked and met Achieves profitability and customer satisfaction on projects through astute commercial management Develops, builds and maintains strong relationships both internally and externally in order to achieve project objectives Produces management reports through relevant tools to provide up to date information on project progress Produces required project documentation to enable successful project outcomes Coordinates and plan resource requirements to ensure project outcome deadlines are adhered to Complies with Projects Practice lifecycle to ensure best practice Acts in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization GTS Transition and Take On Specialists will work on contracts and projects that include product supply requirements amongst other services. Contracts and projects without product supply or entirely services or maintenance will not within the scope of GTS Transition & Take On specialists What you have At least 1-2 years experience in a similar position Commercially astute/experience or comparable qualification Good communication skills Distinctive organizational strength Sound knowledge of MS-Office Prince2 Practitioner qualification or equivalent Experience of working in a project team on at least 2 projects Knowledge of initiation, change management, risk management, and the principles and practicalities of running projects Excellent interpersonal skills and ability to build relationships Manages own and others workload Incorporates input from a broad set of business stakeholders as needed Aware of long-term trends in the business Adapts to uncertainty Sponsors and enables process changes while building support for change across the entire business Define processes to align with available technologies and future plan with views to influence the business to achieve strategic goals Seeks to optimize end-to-end process efficiency but emphasizes effectiveness objectives Able to remove internal barriers and align process incentives Expert understanding of the trade-offs made in process design at each step of process on upstream and downstream activities and stakeholders Expert ability to identify, define, and create SLA metrics through an understanding of organization's process requirements Why you should choose us Showing appreciation & having fun Great performance is recognized, so too the willingness to help others. Our Bravo! and tenure recognition scheme schemes are just a taste of how we say thank you for all that you do. And when it comes to recognizing success, we love to celebrate. Our company and team events are legendary! Open communication Despite our size, we're an open organization that doesn't hide behind hierarchy. We communicate regularly, openly, and directly. For us, it's about being straightforward, delivering, and doing the right thing. Essentially, we're people dealing with people! Inclusive workplace People work best when they bring their whole selves to work; that's why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry. Health & wellbeing Our people are our greatest asset, and we're passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a 'Be well' app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more. Tuition reimbursement Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more. Pension & financial security Thinking ahead, planning for life's uncertainties, or simply saving for a rainy day? For our people based in the US, we offer automatic enrollment onto our 401(k)-retirement plan with a company match. For our Canadian colleagues we offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we'll match 25% up to 6% of your base earnings. Irrespective of where you're based, you'll also have access to our financial advisors who can help you with your retirement planning needs. Parental leave If you're expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us. Flexible benefits We offer a wide range of benefits that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term. disability insurance. Our easy to navigate employee benefits platform, you'll have the opportunity to enroll in supplemental life insurance. We're a place where you can belong At Computacenter, people matter. We value what makes you, you, and believe everyone should feel comfortable being themselves at work. Here, you'll be recognised for your contribution, supported to grow, and welcomed into a vibrant, collaborative culture where you can experience a genuine sense of belonging - because when you thrive, we thrive. You'll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values and bring the skills and experience we need. As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you'll be guaranteed an interview, and we're happy to support any reasonable adjustments. Please let us know when you apply. Winning Together At Computacenter, we have been writing success stories for more than 40 years. Today, we're driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures. As a proud, independent partner to some of the world's leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What's the secret of our success? Quite simply, it's our people. The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential. We are an award-winning employer!