Project Manager

Project Manager Rockdale, IL Job Details Full-time $50,000 - $70,000 a year 13 hours ago Benefits Dental insurance Paid time off Vision insurance Qualifications Project team coordination Customer communication Pricing Customer relationship building Customer retention Customer service Identifying new business opportunities Mid-level Client relationship development Inside sales Quality control Millwork Order placement Scope management 1 year Communication skills Project stakeholder communication Project scheduling Progress tracking (project management tasks) Full Job Description SCI is an American based manufacturing company that delivers end-to-end space creation and custom millwork for restaurants, educational institutions, healthcare and other industries. We help bring commercial interior spaces to life! As a U.S.-based manufacturer, we've built a reputation for quality, speed, and service that sets us apart in the industry. The company has been experiencing steady sales growth due to superior quality & world-class customer service. Our manufacturing philosophy is to build everything on site, so that we may control quality and offer the shortest lead-time in the industry. We're looking for a Project Manager who takes full ownership of their projects and their customers. This is more than just managing timelines—this role is about building relationships, identifying opportunities, and driving projects from first conversation through final install. If you enjoy working directly with clients, thinking commercially, and being the person who turns opportunities into long-term partnerships, this role puts you right in the middle of it all. This is an opportunity to work with exciting companies across multiple industries!

RESPONSIBILITIES

Serve as a primary point of contact for customers, building strong relationships and driving repeat business through responsiveness and service. Review and understand project scope, plans, and specifications to identify opportunities, clarify needs, and guide customers toward the best solutions. Support and actively contribute to inside sales efforts, including developing quotes, refining product selections, and ensuring accurate pricing and margins. Proactively follow up on quotes and open opportunities to help convert them into orders. Collaborate with customers to refine project details, upsell alternative materials or solutions where appropriate, and maximize project value. Work closely with the estimation team to develop accurate and competitive costing for projects. Coordinate daily with customer service, engineering, and production teams to ensure seamless project execution from sale to delivery. Manage ongoing communication with key customer contacts regarding order status, revisions, approvals, and scheduling. Track project timelines and communicate updates, including ship dates and changes, to customers and internal stakeholders. Attend site visits as needed for field measurements, relationship building, and project coordination. Clearly communicate design intent and customer expectations to engineering to ensure accuracy and avoid rework. Assist in sourcing and ordering materials, particularly for custom or long lead-time items, to support sales commitments and deadlines. Monitor production progress and review product quality to ensure customer expectations are met or exceeded. Coordinate order revisions and changes while maintaining alignment with customer goals and company profitability. Support installation coordination when needed to ensure a successful final delivery and customer satisfaction. Manage multiple active projects and sales opportunities simultaneously, maintaining organization and momentum across all accounts. Typical projects include heavy millwork jobs, on-site measurement and coordination projects, new brand rollouts, and large-scale orders (such as multi-location or university projects) involving multiple components and vendors.

SUCCESS IN THIS ROLE LOOKS LIKE

Strong customer relationships that lead to repeat business High quote-to-order conversion rates Well-managed, profitable projects delivered on time Clear, consistent communication internally and externally

QUALIFICATIONS

One - three years' experience in a sales and project management related role. A gifted relationship builder with internal colleagues and external customers. Ability to work independently and as part of a team. Strong work ethic and positive attitude. Excellent verbal and written communication skills.

BENEFITS

Medical, Dental, Vision Supplemental Insurance Savings Accounts Retirement Accounts Paid Time Off