Job Description Salesforce Transformation Initiative

• Partner with business and technology stakeholders to support a Salesforce business process redesign and technology strategy effort
• Coordinate activities between internal teams and external Salesforce consulting partners
• Track project milestones, deliverables, dependencies, and risks
• Facilitate stakeholder meetings and ensure decisions are documented and executed
• Help evaluate future-state Salesforce architecture and organizational needs
• Support discussions regarding consolidation, enhancement, or redesign of the existing Salesforce environment
• Ensure all project participants remain aligned and accountable throughout executionCustomer Experience Journey Platform Initiative
• Lead the evaluation and selection process for a customer experience journey platform
• Coordinate internal stakeholder discussions and vendor demonstrations
• Drive requirements gathering, stakeholder alignment, and platform assessment activities
• Support development of a technology framework for the candidate lifecycle journey
• Manage communications between business teams, technology teams, and prospective vendors
• Facilitate decision-making and implementation planning once a platform is selected
• Maintain project momentum and ensure key milestones are achievedGeneral Project Leadership
• Manage two distinct but highly visible initiatives simultaneously
• Build relationships with multiple stakeholder groups across the organization
• Proactively identify gaps, ask critical questions, and drive decisions forward
• Escalate risks appropriately while maintaining project progress
• Develop executive-level project status updates and reporting materials
• Ensure strong collaboration across business and technical teams Skills and Requirements
• 5+ years of Project Management experience leading enterprise technology and business transformation initiatives
• Experience managing Salesforce-related projects, implementations, enhancements, or organizational transformations
• Proven ability to manage multiple concurrent projects and diverse stakeholder groups
• Strong vendor management experience, including coordinating third-party implementation partners and ensuring project deliverables remain on track
• Demonstrated success driving projects with minimal direction and limited handholding
• Excellent communication, facilitation, and stakeholder management skills
• Experience coordinating cross-functional teams across business and technology organizations
• Ability to create structure, identify risks, resolve roadblocks, and proactively drive project outcomes
• Experience managing project plans, timelines, milestones, dependencies, and executive status reporting
• PMP Certification
• Experience evaluating and selecting enterprise technology platforms
• Experience with candidate lifecycle platforms, applicant tracking systems (ATS), or workforce management solutions
• Familiarity with Blueshift or similar customer journey orchestration platforms
• Healthcare, healthcare staffing, or workforce solutions industry experienceExperience supporting highly customized Salesforce environments We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.