SENIOR PROPERTY SUPERVISOR R & K

Interests, Inc. Mission Viejo, CA Job Details From $120,000 a year 1 day ago Qualifications Managing property management teams High school diploma or GED Managing real estate teams Managing property management budgets Commercial property management Delegation Multifamily properties Senior leadership

Full Job Description SUMMARY:

We are a growing property management company seeking a seasoned, hands-on Senior Property Supervisor to lead a multi-state portfolio of multi-family and commercial properties , based out of our Mission Viejo, CA office. This is a senior leadership role for a strategic, self-directed professional who will supervise Property Managers and on-site teams, own portfolio-level performance, and ensure consistent operational excellence across California and the additional states in which we operate. You will partner with executive leadership, ownership, on-site teams, vendors, and tenants to drive occupancy, protect, and grow asset value, and deliver a consistent, high-quality experience across the portfolio. If you are energized by scale, accountability, and the opportunity to shape how a growing multi-state portfolio operates, we'd love to hear from you.

DUTIES & RESPONSIBILITIES

Portfolio Operations & Oversight Provide senior-level oversight of day-to-day operations and reporting for a multi-state portfolio of multi-family and commercial properties. Establish, monitor, and hold teams accountable to property performance goals — occupancy, leasing and closing ratios, renewal rates, delinquency, and NOI. Lead the preparation and management of annual property budgets; review monthly financial reporting with staff accountants and bookkeepers, identify variances, and direct corrective action. Review and approve monthly property reports prepared by Property Managers; prepare consolidated portfolio reporting for executive leadership and ownership. Conduct regular property inspections, including scheduled site visits to out-of-state properties, to ensure lease compliance, maintenance quality, curb appeal, and safety standards. Standardize operating procedures across properties and states; identify and implement process improvements that raise performance and consistency. Leasing & Marketing Direct leasing and marketing strategy across the portfolio; monitor market conditions, competitor pricing, and absorption in each market served. Set and approve competitive rental rates and renewal strategies; negotiate and approve lease terms for multi-family units and commercial spaces in accordance with company procedures. Review and approve applications, financial credit, and lease history for complex or high-value leases; coach on-site teams on prospect qualification and consultative feature/benefit selling. Ensure vacancies are marketed effectively, priced correctly, and lease-ready. Tenant & Resident Relations Serve as the escalation point for tenant and resident concerns that are not resolved at the property level. Ensure service requests are logged accurately, routed to maintenance for prompt resolution, and followed up to confirm satisfaction. Build and maintain long-term relationships with key commercial tenants and residents. Ensure full compliance with fair housing and landlord-tenant law in California and in every state where the portfolio operates. Financial Administration Ensure all rents, deposits, and application fees are reported daily and accurately across the portfolio. Oversee delinquency management; ensure notices — late payment, returned check memos, and eviction notices — are issued in accordance with company policy and applicable state law. Audit lease paperwork, addendums, resident ledgers, bank deposits, and property financial reports for accuracy and completeness. Approve lease terminations and eviction proceedings; coordinate with legal counsel as needed. Review and approve property-level invoices and expenditures within established authority limits. Property Presentation, Maintenance & Capital Projects Ensure leasing offices, model units, common areas, and vacant units/spaces are clean, welcoming, and lease-ready at every property. Contract with and manage vendors and contractors; negotiate service agreements, supervise repairs and maintenance work, and confirm quality of completion. Plan and oversee capital improvement projects and preventive maintenance programs; track budgets, timelines, and outcomes. Ensure property risk management, insurance, and safety requirements are met. Records, Reporting & Compliance Ensure accurate resident and tenant records are maintained in accordance with company policy and applicable state regulations. Review daily reports covering notices to vacate, vacancy, and property activity. Ensure all leases, applications, and applicable reports are properly executed, organized, and filed with the appropriate parties. Maintain working knowledge of licensing, regulatory, and reporting requirements in each state where the portfolio operates. Team Leadership Directly supervise Property Managers and on-site staff across multiple properties and states; coach for accountability, service standards, and professional development. Recruit, onboard, train, and retain team members in partnership with executive leadership and Human Resources. Conduct performance reviews, set clear expectations, and address performance issues promptly and professionally. Delegate effectively and monitor delegated work through completion. Model the company's standards of professionalism, integrity, and service.

QUALIFICATIONS

Minimum 7 years of progressive property management experience, including at least 3 years supervising Property Managers or multiple properties, with hands-on experience in both multi-family and commercial portfolios. Experience managing properties in multiple states strongly preferred; ability to travel to out-of-state properties on a regular basis. High school diploma or GED required; bachelor's degree in business, real estate, or a related field preferred. Strong command of property financials — ability to prepare, analyze, and interpret budgets, financial reports, and legal documents at the portfolio level. Demonstrated ability to lead, coach, and develop teams across multiple locations. Excellent written and verbal communication skills; professional presentation with ownership, tenants, vendors, and internal stakeholders. Proficiency in Microsoft Word and Excel; experience with property management software (Yardi, ResMan, AppFolio, or OneSite) strongly preferred. Analytical mindset with strong problem-solving skills and business acumen. Ability to work independently, manage multiple priorities, and thrive in a fast-paced, changing environment. Industry credentials (CPM, CAM, ARM, or RPA) a plus.

REQUIREMENTS

Active California Real Estate License Reliable personal transportation and a clean driving record Ability to travel to out-of-state properties as required

SALARY:

Starting at $120K DOE