A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
Professional Leadership We are seeking a high-performing Community Leader to oversee the operational and financial health of a premier multifamily asset in Memphis. This role is designed for a professional who thrives in a high-autonomy environment and takes personal pride in the excellence of their site. We believe in stewardship—the idea that a manager is most successful when they treat their community with the care and diligence of an owner/investor. If you are a proactive problem-solver who values financial integrity and physical asset preservation, we invite you to apply.
Core Areas of Focus Financial Stewardship & Fiscal Integrity Performance Excellence:
Directly manage the property's financial health, maintaining a minimum 95% collection rate through proactive resident engagement and diligent, system-driven follow-up.
Transparent Record-Keeping:
Maintain "audit-ready" ledgers, ensuring that every financial transaction is accurate and verifiable within the management software.
Owner's Perspective:
Provide clear narratives for monthly performance reviews, offering data-driven insights into budget variances and property trends.
Physical Stewardship & Property Pride Active On-Site Presence:
We believe the best management happens on the ground. This role requires an active presence, including daily property walkthroughs to ensure the community is safe, clean, and well-preserved. The "Market-Ready"
Standard:
Personally verify that every vacant unit meets a high aesthetic standard before a new resident calls it home. You will work as a close partner with the maintenance team to ensure "make-readies" are completed on time and on budget.
Vendor Accountability:
Serve as the professional point of contact for contractors, verifying that all work meets our standards for quality and cost before approving invoices. Legal Expertise & Community Stability Navigating the
Legal Landscape:
Execute the legal lifecycle with precision—from initial notices to representing the property's interest in legal proceedings.
Lease Compliance & Fairness:
Ensure community stability through consistent lease enforcement and accurate move-out accounting, ensuring security deposit assessments are fair and documented with care. Professional Profile 5+ years in multifamily management; experience with assets of 300+ units or multi-site management is preferred.
System Intuition:
Proficiency in modern property management software (AppFolio, Yardi, OneSite, etc.) with the drive to master new digital workflows.
Professional Grit:
A "find-a-way" attitude with the backbone to maintain firm policy boundaries and the heart to treat every resident with respect. Application Questionnaire Please provide brief, specific answers to the following questions to complete your application. Please upload your questionnaire answers in place of a cover letter. 1. Describe your personal "Market-Ready" inspection process. What are the specific details you look for before signing off on a unit (e.g., baseboards, sinks, lighting), and how do you handle it if a technician's work falls short of that standard? 2. Maintaining accurate ledgers is a cornerstone of professional trust. Describe your preferred routine for auditing your own entries to ensure your files are always "audit-ready" and move-ins are 100% compliant. 3. Legal Competence (TN URLTA) Walk us through your preferred workflow for a non-payment filing under
TN URLTA.
What specific steps do you take to ensure the property is legally protected and the process moves forward without technical delays or dismissals? What steps do you take when trying to engage with the non-compliant resident and how do you work to recover the income/or ask for surrender of keys to the home prior to eviction proceedings? 4. The Ethics of Transparency (Reporting & Corrections) If you discover a ledger discrepancy or a reconciliation error (e.g., a payment posted to the wrong account or a bank fee that doesn't match the ledger), what is your process for documenting the "correction" in the system to ensure there is a clear, unalterable audit trail for your supervisor? 5. Detection of Fraud (Integrity & Standards) Applicants often use sophisticated methods to bypass screening (e.g., fraudulent paystubs, or false landlord references). Describe your process for verifying an applicant's information. What is a specific "red flag" you've caught in the past, and how do you document the denial and handle the conversation to follow? 6. Discipline in Autonomy (Go-Getter) In a role with high autonomy, how do you stay disciplined with your daily property walks and multi-tasking management between people and systems? What are the specific "red flags" you look for every morning to decide where to focus your energy for the day? 7. Ownership Mindset If we entrusted you with an asset today, what is the first action you would take in your first 30 days to improve its overall value? About Reedy & Company Reedy & Company is a full-service property management firm serving the Memphis metro area and surrounding states. For over 40 years, we've helped property owners and residents build lasting value and thriving communities through reliable management, innovative systems, and genuine care.
