Head of Residential PlumbingKings Aire and Plumbing Full-Time |

Leadership Position Pay:

$70,000-$100,000 per yearAbout the Position Kings Aire and Plumbing is looking for an experienced Head of Residential Plumbing to lead and grow our residential plumbing department.

This is a leadership position for someone who knows residential plumbing but, more importantly, knows how to develop people, drive sales, improve performance, and hold a team accountable. You will be responsible for the overall performance of our residential plumbing operation, including sales, service, production, gross margin, training, customer experience, and team development. This is not a position where we expect you to personally run every plumbing call. Your job is to build and coach a team that can consistently perform at a high level without depending on you to do the work for them. That is also how success is specifically defined in our internal accountability structure. What You'll Be Responsible For Lead, coach, train, and hold the residential plumbing team accountable. Drive residential plumbing sales and service performance . Conduct ride-alongs, call reviews, one-on-one coaching, morning huddles, and weekly training. Develop plumbers and supervisors into stronger technicians, communicators, problem-solvers, and sales professionals. Oversee new-hire training and field development. Help plumbers identify opportunities, present options, overcome objections, and close work. Oversee the handoff from sold work through production and completion. Work with management and dispatch to improve technician utilization, call flow, and production. Protect profitability by controlling labor, material costs, sales mix, and gross margin . Step into customer or sales calls when additional support is needed. Handle escalations and ensure customers receive professional, transparent communication. Build a culture of accountability, continuous improvement, and excellent customer service. These responsibilities closely follow the five major accountabilities established for this leadership seat. What We're Looking For We're looking for someone who: Has strong residential plumbing experience. Has previous leadership, management, or supervisory experience. Understands how to coach technicians rather than simply tell them what to do. Is comfortable managing sales and operational KPIs. Understands residential service, replacement opportunities, average ticket, gross margin, labor, and material costs. Can hold people accountable while maintaining a positive team culture. Is comfortable reviewing calls and coaching sales and customer communication. Is organized, driven, competitive, and results-oriented. Wants to build a department and develop people. Experience with Nexstar, EverRest, ServiceTitan, or a similar residential home-services operating system is a plus. Compensation$70,000-$100,000 per year , depending on experience and demonstrated ability to lead and grow a residential plumbing operation.

Job Type:

Full-time Pay:

$70,000-$100,000 per year Why Join Kings Aire and Plumbing? We're looking for someone who wants more than another plumbing job. This is an opportunity to take ownership of a department, develop a team, improve results, and have a meaningful impact on the growth of the company. If you're a strong plumbing leader who enjoys coaching people, driving performance, building systems, and winning as a team , we'd like to talk with you.

Pay:

$70,000.00 - $100,000.00 per year

Benefits:

401(k) 2% match Dental insurance Fuel card Health insurance Life insurance Paid time off Vision insurance

License/Certification:

driver's license (Required)

Work Location:

In person