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The Courtyard at Bellevue
Resident Move-In Coordinator - The Courtyard at Fitchburg
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$67,582 / year median in Wisconsin
+15% projected growth
Job Description
Resident Move-In Coordinator - The Courtyard at Fitchburg The Courtyard at Bellevue Fitchburg, WI Job Details Full-time $26 - $28 an hour 2 hours ago Benefits Dental insurance 401(k) Paid time off Employee assistance program Qualifications Professional networking Customer communication Conflict de-escalation Administrative experience Team management Attention to detail Customer relationship management Full Job Description The Courtyard at Fitchburg is looking for an exception individual who excels at customer service to join our team as our Resident Move-In Coordinator. Job Summary In this vital role, you will serve as the welcoming face for new residents, ensuring a smooth and positive move-in experience. Your energetic approach and attention to detail will help foster strong relationships with residents, property staff, and vendors. You will coordinate all aspects of the move-in process, from property orientation to relationship building with the new move-ins neighbors and staff members. This position offers an exciting opportunity to contribute to a vibrant community environment and support residents' transition into their new homes. Duties Coordinate and facilitate resident move-ins by ensuring the transition to the community is seamless Serve as the primary point of contact for new residents, providing exceptional customer service through clear communication and professional etiquette Collaborate with property management teams to coordinate property maintenance, facilities management, and move-in logistics Assist with upselling additional services or amenities to new residents to enhance their living experience Requirements Proven experience in property management, leasing, or real estate administrative roles; experience with property management companies preferred Excellent conflict management skills with the ability to handle sensitive situations professionally and diplomatically Demonstrated ability in client communication Experience in team management or supervising staff is a plus Exceptional organizational skills with attention to detail Ability to manage multiple priorities efficiently in a fast-paced environment while maintaining a positive attitude Join us as a Resident Move-In Coordinator and be part of a dedicated team committed to creating welcoming communities where residents feel valued from their very first day!