The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Learn more about Louisiana Department of Health Make a meaningful difference in the lives of Louisiana families! This supervisory position provides leadership and oversight for a Family Assistance unit responsible for delivering essential programs such as SNAP, FITAP, KCSP, and STEP. You'll lead and develop a team, oversee program operations, and help ensure families receive accurate and timely access to critical benefits and services. If you're a motivated leader ready to strengthen communities and support families across Louisiana, we encourage you to apply!

Please note:

Applicants must clearly describe their experience with specific Economic Stability, Medicaid programs, etc. and/or identify the section or unit in which they performed economic stability social services work (e.g., SNAP/Economic Stability, Child Care Assistance Program, Strategies to Empower People, Family Independence Temp Assistance, Medicare/Medicaid, etc.) within their job duties. Failure to include this information may result in the application being deemed ineligible for further consideration. Six years of economic stability social services experience; OR Six years of full-time work experience in any field plus three years of economic stability social services experience; OR A bachelor's degree plus three years of economic stability social services experience; OR An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.

EXPERIENCE SUBSTITUTION

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

• Supervises Social Services Analysts by providing training, resolving staff and client concerns, approving leave, and conducting performance planning and evaluations.
• Reviews eligibility cases for accuracy, timeliness, and compliance across multiple assistance programs, including SNAP, FITAP, KCSP, and STEP.
• Conducts quality assurance reviews, identifies error trends, develops corrective action plans, and provides individualized training to improve staff performance and program accuracy.
• Interprets policies and procedures, provides guidance to staff on complex eligibility situations, and develops and delivers training on program requirements and updates.
• Prepares and analyzes statistical and management reports to evaluate unit performance, identify service gaps, and recommend improvements to administrative processes and procedures.
• Builds relationships with community providers and partner organizations to strengthen referral networks, address client needs, and promote program participation through outreach activities.
• Supports emergency preparedness and disaster response efforts by maintaining required training, assisting with disaster benefit programs, and providing support at emergency shelters and evacuation operations.

Position-Specific Details:

Location:

Medical Vendor Administration / Economic Stability Region 1 /

Jefferson Parish Appointment Type:

This position may be filled as a Probationary appointment, Promotional appointment , Job appointment (temporary appointment that may last up to 48 months), or Detail to

Special Duty Cost Center:

3052130101 Position Number(s): 50689135

Compensation:

This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity. Economic Stability Supervisor - $24.35 hr / $ 1,948.00 bi-weekly

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for the position must be included in the application (i.

e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. For information on how to check your application status and understand status updates, please click HERE .

Contact Information:

Samantha Johnson Samantha.

Johnson2@la.gov LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 225-342-6477 This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available here . LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.