Medical Scheduler Arizona Injury Centers LLC Mesa, AZ Job Details Full-time From $23 an hour 13 hours ago Benefits Paid training Paid time off On-the-job training Qualifications Availity Spanish Interpersonal skills English Medical records Attention to detail Full Job Description Bilingual (English/Spanish) Medical Scheduler Arizona Injury Specialists is seeking a dependable, organized, and patient-focused Medical Scheduler to join our growing team. This position plays a critical role in helping patients get scheduled quickly, keeping provider calendars organized, and ensuring a smooth experience from the first phone call through follow-up care. We are looking for someone who is comfortable in a fast-paced medical environment, communicates professionally, pays close attention to detail, and can manage a high volume of calls and appointments without sacrificing excellent customer service. Responsibilities Answer incoming patient calls in a professional and friendly manner Schedule new patient consultations, follow-up visits, procedures, and other medical appointments Coordinate appointments across multiple providers and clinic locations Confirm patient demographic, insurance, attorney, and case information as needed Communicate appointment preparation instructions to patients Make outbound calls to schedule and confirm appointments Reschedule missed or canceled appointments and help keep provider schedules full Maintain accurate scheduling information in the electronic medical record and scheduling system Communicate with clinical staff regarding scheduling issues, urgent appointments, and patient needs Coordinate with attorneys, medical providers, and other offices when necessary Monitor provider schedules for openings, conflicts, and opportunities to improve scheduling efficiency Document patient communications accurately Provide excellent customer service to patients who may be dealing with injuries, pain, and stressful circumstances Assist with other front-office and administrative duties as assigned Qualifications Previous medical scheduling, medical receptionist, call center, or healthcare office experience preferred Strong telephone and customer service skills Excellent verbal and written communication skills Ability to multitask and remain organized in a high-volume environment Strong attention to detail and accuracy Comfortable working with computers, electronic medical records, and scheduling software Ability to communicate professionally with patients, attorneys, healthcare providers, and coworkers Dependable attendance and punctuality Ability to work independently while also contributing to a team environment Preferred Experience Experience in any of the following is a plus: Personal injury healthcare Chiropractic, physical therapy, pain management, orthopedic, or specialty medical offices Medical scheduling Patient intake Attorney or lien-based medical cases Bilingual English/Spanish What We Are Looking Fo r The ideal candidate is someone who takes ownership of the schedule rather than simply answering the phone. You should be proactive about filling openings, following up with patients, reducing missed appointments, and making sure patients receive timely care. We value employees who are professional, accountable, efficient, and willing to help wherever needed. About Arizona Injury Specialists Arizona Injury Specialists provides comprehensive medical care for patients injured in automobile accidents and other personal injury cases. Our team works with patients, healthcare providers, and attorneys to coordinate treatment and help injured patients receive the care they need. We are a growing organization and are looking for team members who want to grow with us.

Job Type:

Full-time Schedule:

Monday through

Friday Work Location:

In person

Experience:

Medical scheduling or medical office experience: 1 year preferred Arizona Injury Specialists is an Equal Opportunity Employer.

Job Type:

Full-time Pay:

From $23.00 per hour

Benefits:

On-the-job training Paid time off Application Question(s): Desired starting hourly wage? Do you require health insurance benefits?

Experience:

medical scheduling/medical office: 1 year (Preferred)

Language:

Spanish (Required)

Work Location:

In person