Appointment Setter AI Construction Solutions Burbank, CA Job Details Full-time From $18 an hour 1 hour ago Qualifications Microsoft Excel Interpersonal skills Phone communication English Managing clients in a customer support role Client database systems Attention to detail Organizational skills Customer support CRM system proficiency Productivity software Telemarketing Technical Proficiency Quality data entry Client interaction via phone calls Customer data entry Full Job Description Overview We are seeking a dynamic and energetic Appointment Setter to join our team! In this vital role, you will be the first point of contact for prospective clients, engaging with them through outbound calls and professional communication to schedule appointments that drive our business forward. Your enthusiasm, excellent communication skills, and organizational prowess will help create a seamless experience for clients and support our sales efforts. This position offers an exciting opportunity to develop your customer service and sales skills in a fast-paced environment. Responsibilities Make outbound calls to potential clients using a professional and friendly phone etiquette to generate interest and set appointments Respond promptly and courteously to inbound inquiries via phone or online channels, providing clear information about services offered Maintain accurate records of all client interactions, appointments scheduled, and follow-up tasks using Microsoft Office tools or CRM systems Confirm scheduled appointments with clients, ensuring all details are correct and providing necessary information for a smooth experience Follow up with clients as needed to reschedule or confirm appointments, demonstrating excellent organizational skills Collaborate with sales and customer support teams to ensure client needs are met and issues are resolved efficiently Utilize strong data entry skills to update client databases accurately and efficiently Requirements Proven experience in call center roles, customer service, or sales environments, preferably with outbound calling experience Excellent communication skills in English; bilingual abilities are a plus for engaging diverse client bases Strong technical proficiency with Microsoft Office (Word, Excel) and familiarity with CRM or data management systems Exceptional phone etiquette, active listening skills, and the ability to handle customer inquiries professionally Demonstrated organizational skills with attention to detail in managing schedules and client information Ability to multitask effectively in a fast-paced environment while maintaining high-quality service Basic typing skills for efficient data entry; familiarity with cash handling is advantageous but not required Join us as an Appointment Setter and become a key player in delivering outstanding client experiences! Your proactive approach and enthusiasm will help us build lasting relationships while advancing your career in customer engagement and sales. This paid role is perfect for motivated individuals eager to develop their communication talents in a supportive environment.
Pay:
From $18.00 per hour Expected hours: 40.0 per week