Position Summary:

Good Medicine, Inc. (GMI) is dedicated to delivering exceptional healthcare services. We are seeking a highly organized and proactive Epic Scheduler to join our team. The ideal candidate will be a reliable team player with excellent attention to detail and strong problem-solving abilities. This role is key in efficiently managing scheduling tasks and coordinating with patients, providers, and caregivers to ensure seamless patient care.

Location:

Encinitas, CA Job Type:

In-Person, At Will Full-Time 40 hours per week (Mon to Fri, 8:00 AM - 5:00 PM), with occasional weekend shifts.

Qualifications:

Thrive in a fast-paced environment with the ability to manage multiple tasks efficiently Epic Experience Required Experience in patient scheduling, registration, or a similar role is required Strong verbal and written communication skills Excellent organizational and time-management skills Sound judgment and decision-making capabilities Resourceful with the ability to solve problems proactively Bilingual in Spanish preferred

Key Responsibilities:

EPIC Scheduler:

Schedule and reschedule in-home physician visits by phone with patients and caregivers Utilize the Epic system to manage and track appointments with accuracy Verify patient registration details during phone interactions Document patient-provider communications, assess urgency, and escalate as needed Handle a high volume of patient calls, with limited face-to-face interaction Provide proactive customer service by addressing patient needs, resolving issues, and involving leadership when necessary Collaborate with the team to meet evolving scheduling demands Sweep the team for updates in the new patient database Perform additional tasks as assigned

Benefits:

Competitive Salary Comprehensive Benefits Package:

95% employer-paid premiums for employee medical, dental, and vision insurance 100% employer-paid life insurance and Long-Term Disability (LTD) 401(k) program with employer match Paid vacation time, sick leave, and holidays (including a paid birthday holiday) Technology reimbursement allowance About Connect the Docs Medical Management, LLC (CTD): Connect the Docs Medical Management, LLC is a well-established healthcare management consulting company based in Encinitas, CA. We provide specialized programs and services to physician practices and hospital clients throughout North County San Diego. We offer a competitive wage and benefits package in a supportive work environment for candidates with the right mix of healthcare experience.

Pay:

$24.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person