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PG
Plymouth Glass & Mirror
Customer Service/Scheduler
Career Insights for Scheduler / Operations Coordinator
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Scorecard
Based on Connecticut data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$55,942 / year median in Connecticut
+7% projected growth
Job Description
Busy glass company seeking a full-time Customer Service Representative. Duties include but not limited to: Answering telephone calls and emails, setting up customers for appointments and filing auto insurance claims, filing, daily deposit, accounts receivable. The individual MUST have experience with Microsoft Office, MUST be dependable, and willing to handle fast-paced environment. Must have experience with customer service prior. Able to multitask while handling customers face-to-face as well as via phone and email to schedule appointments and working directly with auto insurance claims for windshield replacements or various glass replacements in automobiles. Must have attention to detail and be able to learn the glass industry which is rapidly evolving. Able to choose correct parts pertaining to exact vehicle and ordering as well as creating purchase orders for the appropriate part based on market data provided.