Surgical Scheduler Private Ophthalmology Practice Overview Join our surgical scheduling team in a fast-paced, professional ophthalmology practice. We are seeking a Surgical Scheduler who brings a blend of technical precision and a warm, patient-centered approach. In this role, you will work alongside our clinical staff to coordinate surgical procedures, manage patient documentation, and ensure a seamless experience from consultation to recovery.

Responsibilities Surgical Coordination:

Coordinate and schedule surgical procedures in accordance with physician orders, patient needs, and facility availability.

Systems & Documentation:

Maintain accurate electronic medical records (EMR) and utilize healthcare software platforms for surgical scheduling and clinical documentation; requires strong general computer literacy and the ability to navigate digital tools effectively.

Insurance & Clearances:

Verify insurance coverage and perform necessary authorizations, pre-certifications, and Medicare/HIPAA compliance checks.

Patient Communication:

Act as a professional point of contact for patients regarding appointment details, pre-operative instructions, and post-operative care.

Clinical Support:

Manage prescription refill requests and clinical inquiries to ensure timely communication between the pharmacy, physician, and patient.

Practice Flow:

Assist the team with multi-line phones and administrative tasks as needed to maintain high standards of patient care.

Qualifications Proven Experience:

Previous experience as a Surgical Scheduler in a clinical or hospital setting preferred (Ophthalmology experience is a significant plus).

Technical Proficiency:

Knowledge of EMR systems (Epic experience is preferred); ability to learn and navigate multiple software platforms.

Professional Communication:

Exceptional phone etiquette and the ability to explain medical terminology with warmth and clarity.

Organizational Skills:

High level of accuracy in reviewing medical documentation, CPT/ICD coding, and insurance verification.

Job Type:

Full-time Pay:

$21.00 - $24.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Disability insurance Health insurance Life insurance Paid time off Ability to

Commute:

West Hartford, CT 06107 (Preferred)

Work Location:

In person