SERVICE OPERATIONS COORDINATOR

Tasca Buick GMC - Clearwater, Florida Build Your Career With One of the Most Respected Names in Automotive Retail Tasca Buick GMC in Clearwater is looking for an experienced automotive service professional to join our growing Fixed Operations team as a Service Operations Coordinator . This position is designed for someone with a strong understanding of dealership service operations who is comfortable working between the service drive and the shop to help keep repair orders, customer communication, inspections, workflow, and vehicle completion moving efficiently. The ideal candidate may currently be a successful Service Advisor, Technician, Dispatcher, Shop Foreman, Team Leader, or other experienced dealership service professional who understands that a great service department requires the drive and the shop to operate as one team.

WHAT YOU'LL DO

Assist with daily repair-order and vehicle workflow Help coordinate communication between Service Advisors and Technicians Monitor repair-order status, promise times, carryovers, and vehicles requiring attention Support timely completion and communication of multipoint inspections Help identify workflow delays and assist in moving vehicles efficiently through the service process Assist with customer status and follow-up needs when necessary Monitor service-process completion and help maintain consistent departmental procedures Assist with daily service-drive and shop operational needs Help maintain effective communication between Service, Parts, and Technicians Support departmental reporting and performance tracking Assist with customer concerns and service recovery when needed Help identify opportunities to improve efficiency, productivity, and the overall customer experience Perform additional service operational duties as assigned

WHO WE'RE LOOKING FOR

We're looking for someone who knows the automotive service business and wants an opportunity to broaden their experience beyond a single traditional role . The strongest candidate will understand both the customer-facing and technical sides of dealership service operations and have the ability to communicate effectively with advisors, technicians, customers, and management.

Successful candidates should possess:

Automotive dealership service experience Strong understanding of repair-order and shop workflow Working technical knowledge of automotive repair and maintenance Strong customer and team communication skills Ability to prioritize multiple situations in a fast-paced environment Strong organizational skills and follow-through Familiarity with dealership management systems and service processes Ability to recognize problems and help develop practical solutions Professionalism and a strong sense of urgency A team-first attitude and willingness to step in wherever needed A genuine desire to continue learning and developing within Fixed Operations

WHY TASCA?

For more than 80 years, the Tasca family and Tasca Automotive Group have built their reputation around taking care of customers, developing people, and creating opportunities for team members who want to grow. Tasca continues to expand while maintaining the values and work ethic of a family-operated automotive organization. For the right individual, that means the opportunity to join an established and respected automotive group while continuing to develop professionally in an environment that values performance, accountability, teamwork, customer satisfaction, and continuous improvement . At Tasca Buick GMC Clearwater , we're building a service operation focused on doing things the right way, measuring our performance, developing our people, and continually raising the standard.

THE OPPORTUNITY

This isn't intended to be just another automotive service job. It is an opportunity for an experienced automotive professional to expand their knowledge of the entire service operation — service drive, shop production, workflow, customer experience, process execution, and overall Fixed Operations performance . If you've become very good at what you do and are looking for an opportunity to learn more, contribute more, and grow with a successful automotive organization , we'd like to talk with you. Compensation will be commensurate with experience.

Pay:

From $1.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person