National Capital Negotiators is hiring Appointment Setters / Sales Support Representatives to contact business leads, follow up through approved calls and text messages, and connect interested business owners with our closers. This is a phone-based sales-support position with administrative responsibilities—not a general data-entry or receptionist job. You should enjoy speaking with people, be comfortable making outbound calls, and follow through consistently. Your main responsibility is to help qualified business owners reach the right person on our team and keep opportunities from getting lost because of missed calls or incomplete follow-up. What you will do Contact and follow up with leads. Make outbound calls, respond to inquiries, and send approved follow-up messages through company systems. Identify appropriate conversations. Use the company's qualification process to confirm the business-owner contact, existing MCA obligations, and interest in speaking with a specialist. Connect owners with closers. Complete live transfers, provide useful handoff notes, schedule callbacks when a closer is unavailable, and follow up on missed appointments. Keep records accurate. Update CRM notes, lead statuses, and follow-up tasks. Assist with requested documents through approved channels and respect contact preferences, opt-outs, and confidentiality. Required experience At least one year of outbound calling, appointment setting, inside sales, lead qualification, or phone-based sales support . You must be comfortable working on the phone throughout the day, handling objections professionally, and following a structured process. Clear verbal and written communication, accurate typing, reliable attendance, and basic CRM or computer skills are required. We are looking for candidates who have actually performed outbound phone work—not only general office administration. Preferred background Merchant cash advance, business funding, debt settlement, mortgage, insurance, solar, timeshare, collections, or other appointment-driven sales environments. Experience making live transfers to sales representatives, managing callbacks, or re-engaging earlier inquiries is especially relevant. What success looks like Qualified live transfers, completed appointments, consistent follow-up, and accurate information that helps closers have productive conversations. Quality and professionalism matter—not just the number of calls or messages sent.

Pay:

$18.00 - $25.00 per hour Expected hours: 40.0 per week

Work Location:

In person