Peachtree City, GA Salary:

$20.19 an hour

Positions Hours:

Monday - Friday 8:00AM to 5:00PM with an hour for lunch Responsibilities Support the intake team and ensure a smooth client experience from signup to their first attorney call. Communicate with partners, clients, attorneys, and case managers about cases. Setup cases, documents, and other information in our case management system. Identify opportunities to streamline processes. Leverage technology, automation, and AI to increase department effectiveness. Requirements At least 1 year in a customer service or operations setting Exceptional interpersonal skills Strong written and verbal communication skills Strong technical skills with Microsoft Word, Excel, and proficiency with AI like ChatGPT Ability to work in a fast-paced and deadline-driven environment Ability to maintain confidentiality and handle sensitive information Excellent time management skills, ability to prioritize tasks, and meet deadlines Capable of working independently and as part of a team If you are looking for stability, structure, and long-term growth in a professional legal environment, we encourage you to apply! Shane Smith Law is an Equal Opportunity employer and certified Patriotic Employer recognized by the Office of the Secretary of Defense Employer Support of the Guard and Reserve.

EOE M/F/Disabled/Vet Pay:

$20.19 per hour

Benefits:

Health insurance Paid time off Application Question(s): Are you aware this is a full time position, meaning 40 hours a week, Monday through Friday, and is on site/in person? Are you comfortable working in a goal-oriented environment with performance expectations? Do you consent to a background check? Do you have an employment agreement or any restrictions with your current or past employer that would prevent you from working with us, such as a non-compete, non-solicitation or confidentiality agreement? Ability to

Commute:

Peachtree City, GA 30269 (Required)

Work Location:

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