JOB TITLE

MEDICAL

SCHEDULER REPORTS TO

BUSINESS

OFFICE MANAGER TYPE STATUS

FULL

TIME JOB SUMMARY / OVERVIEW

To assist patients in scheduling medical appointments.

PRIMARY DUTIES

Answers the phone in a pleasant and courteous manner Schedules medical appointments Handles patient reminder phone calls Responds knowledgeably to inquires from patients, medical staff, and other staff Ensure messages are handled in a precise manner Accept payment on patient accounts over the phone Verify and update demographic information for patients Maintains strict and total personnel and patient confidentiality Verify and balance all payment each day Other duties as assigned.

EDUCATION / QUALIFICATIONS

High school diploma or

GED. EXPERIENCE / KNOWLEDGE / SKILLS

Experience in the health care field is preferred. Demonstrate initiative and function independently. Demonstrate attention to detail. Ability to receive, interpret and follow verbal and written instructions. Ability to effectively present information to others. Ability to read, write and speak English. Must possess excellent communication skills. Must possess knowledge of general office procedures. Must have proficient knowledge of Microsoft Office and Windows applications. Demonstrate excellent interpersonal skills by dealing effectively, in a positive and professional manner, with a variety of people by telephone and in person. Must have analytical and problem-solving skills. Must have strong organizational and time management skills. Ability to speak or understand Spanish is helpful.

Equal Opportunity Employer Job Type:

Full-time Benefits:

403(b) 403(b) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person