SUMMARY:

The centralized scheduler will receive incoming calls for scheduling radiology procedures; insure proper instruction of preps with lack of scheduling conflicts; maintain scheduling to ensure completeness and accuracy of all radiology modalities; exhibit excellent customer relations to patients, physicians, and co-workers. The Pre-certification Specialist is responsible for collecting complete, accurate information, securing appropriate physician orders, assisting in resolution or problems associated with departmental activities, effective communication and customer relation skills, ability to be self directed. Serves as a liaison for relaying patient authorization information to staff and physicians. Maintains records on all referrals/pre-certifications. Maintains patient follow-up tickler system. Provides back up telephone coverage for the Scheduling department as needed.

PREFERRED QUALIFICATIONS

Formal training which will probably be indicated by a high school diploma or equivalent; possess moderate computer skills; high

level organizational skills which must include good follow-up; be self-motivated; knowledge of medical terminology; demonstrated ability to

communicate effectively and to work compatibly with patients, physicians and other staff members; ability to type

45wpm with a minimum 6 months clerical experience in a medical office setting is preferred.

Ideal candidate will possess:

(1) excellent communication skills, (2) excellent phone skills, (3) ability to work in close situations with co-workers, (4) ability to follow through on matters started by a co-worker (for example, handle return phone calls made by a co-worker when he/she cannot accept a call); this qualification is critical, the employee must be willing to pick up on any matter that has been started by a co-worker (flexibility), (5) ability to document information well, (6) ability to remain professional when presented with difficulty/stress, (7) knowledge of medical terminology, (8) familiarity with ICD-9 and CPT codes, (9) good organizational skills.

PHYSICAL GUIDELINES

Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day. Manipulate computer requiring motor coordination and manual dexterity. Must understand verbal communication and be able to

communicate over the telephone. Reading ability is necessary to understand medical records and physician orders. Visual acuity required for fine print.

NOTE:

This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job.

Please visit our website at:

www.lexingtonclinic.com /careers to fill out an application for employment consideration. Lexington Clinic is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability or protected veteran status.