Centralized Scheduler

This position is responsible to operate a well-organized, courteous, and efficient centralized scheduling department.

Essential Duties and Responsibilities:

Manages a multi-line phone with high volume of incoming calls while maintaining a calm, professional tone. Coordinates schedule and insurance verification responsibilities based on patient/physician request, availability of appointment times and required pre-procedure preparation. Provides accurate information on patient preparation requirements and any special instructions to assure minimal inconvenience to the patient. Procures all necessary information to allow pre-registration of the patient, insurance verification, and pre-authorization for procedures. Enters scheduling data and information into the system. Manages/coordinates multiple scheduling books accurately with all necessary information.

Education:

High School Diploma/GED required.

Experience required:

Scheduling, Computer Skills, Phone etiquette Additional Experience Preferred Must have knowledge of medical terminology as it relates to all outpatient procedures and diagnostic imaging procedures. Must have effective interpersonal patient contact and outstanding communication skills. Must have good computer skills

• able to type 50 wpm or more. Must have a good working knowledge of hospital scheduling procedures. Must have a working knowledge and understanding of coding, insurance verification, and/or pre-authorizations. (demonstrated through experience) Mon
• Thurs 8:00am
• 3:30pm Friday
• 8:00am
• 2:00pm 32 hours a week