Job Overview E & E Security, Inc. is seeking a dependable, organized, and professional Part-Time Office & Operations Assistant to support the administrative and day-to-day operational needs of our company. This is an in-person position in Shreveport, Louisiana for an individual who is comfortable working in a fast-paced environment, managing multiple priorities, communicating professionally with employees and clients, and assisting with both office administration and daily security operations. Because E & E Security provides services 24 hours a day, 7 days a week , this position requires someone who is dependable, responsive, able to exercise good judgment, and willing to learn the company's policies, procedures, systems, and operational processes. Responsibilities Answer and direct business telephone calls professionally Provide general administrative and office support Assist with employee scheduling, staffing needs, call-offs, and schedule changes Maintain employee files, records, and confidential documentation Assist with new-hire onboarding and required employment documentation Prepare, organize, update, and maintain company documents and records Perform accurate data entry and maintain information within company systems Communicate with Security Officers, supervisors, management, applicants, clients, and other business contacts Respond to routine employee questions and administrative matters Assist with time-sensitive operational issues and appropriately escalate matters when necessary Monitor assigned tasks and follow through to ensure matters are properly resolved Learn and follow E & E Security's Employee Handbook, policies, procedures, documentation requirements, and administrative processes Once properly trained, assist with or conduct in-house training for team members regarding company policies, procedures, documentation requirements, and administrative processes Perform other administrative and operational duties as assigned After-Hours / On-Call Responsibilities E & E Security, Inc. operates 24 hours a day, 7 days a week , and constant operational coverage is required. After completing the required training, the Office & Operations Assistant will participate in a pre-assigned, alternating after-hours/on-call rotation until the Operations Help Desk team is fully established. After-hours/on-call coverage is not performed in the office. During assigned coverage periods, the employee will maintain possession of a designated company cell phone and respond appropriately to operational calls and messages involving matters such as employee call-offs, staffing needs, scheduling issues, questions from Security Officers, and other time-sensitive concerns. Assigned coverage will include evenings, nights, weekends, and holidays according to the established rotation. The rotation is designed to distribute after-hours responsibilities among designated team members rather than place continuous on-call responsibility on one individual. Requirements Previous administrative, office support, staffing, scheduling, human resources, dispatch, customer service, or business operations experience preferred Strong organizational and time-management skills Excellent verbal and written communication skills Professional telephone and email etiquette Proficiency with Microsoft Office Suite , including Word, Excel, and Outlook Comfortable using electronic documents, text messaging, scheduling systems, and other business technology Ability to maintain confidential and sensitive information Strong attention to detail and accuracy Ability to manage multiple priorities and respond appropriately to time-sensitive matters Ability to work independently and as part of a team Dependable, professional, and able to follow through on assigned responsibilities Willingness and ability to learn and consistently follow E & E Security's policies, procedures, and operational requirements Ability to participate in the required alternating after-hours/on-call rotation after training Schedule & Compensation Part-time In-person - Shreveport, LA Occasional additional hours may be required based on operational or administrative needs $13.00-$15.00 per hour, based on experience Additional compensation is provided for designated after-hours/on-call coverage, as applicable Ideal Candidate The ideal candidate is someone who can stay organized, communicate effectively, follow through, and recognize when something needs attention . This position requires more than traditional clerical support. The Office & Operations Assistant will work closely with management and team members to help ensure that administrative responsibilities are completed and day-to-day operational needs are addressed appropriately. Applicants should be comfortable working in an environment where priorities can change and where professionalism, confidentiality, responsiveness, dependability, and sound judgment are essential . E & E Security, Inc. is an Equal Opportunity Employer. Join us in this exciting role where your organizational skills and proactive attitude will help keep our office running smoothly! We value energetic individuals who are eager to contribute their talents in a supportive environment. This paid position offers an excellent opportunity to develop your administrative expertise while making a positive difference every day.

Pay:

$13.00 - $15.00 per hour

Benefits:

Dental insurance

Work Location:

In person