A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
Company Overview TechGlobal, Inc. is a dedicated provider of Professional Services and IT Solutions to government agencies at all levels. As a subsidiary of FedGeek, we focus on delivering innovative and reliable technology-driven solutions to support public sector operations. Position Overview The Assistant Operations Specialist (AOS) - EM Operations provides comprehensive field, technical, and administrative support to execute, maintain, and optimize NOAA's Electronic Monitoring (EM) and traditional fisheries observer programs across the Northeast and Mid-Atlantic regions. Working directly with the Electronic Monitoring Lead and the EM Operations Specialist, the AOS plays a critical role in accelerating the integration of electronic technologies (ET) into core monitoring infrastructure. Core responsibilities include data quality management, regulatory compliance, developing EM protocols, monitoring Pre-Trip Notification System (PTNS) participation, dockside sampling, and facilitating industry outreach. This role also provides essential after-hours emergency support for field observers and assists the Office of Law Enforcement (OLE) with compliance documentation. Key Responsibilities & Operational Tasks 1. Electronic Monitoring (EM) &
Technical Support EM Program Execution:
Assist with planning, coordinating, and maintaining EM coverage; review/develop equipment specs, perform EM cost assessments, and draft outreach summary reports.
Infrastructure & QA/QC:
Help define infrastructure, database, and staffing needs for video review audits; oversee EM service providers; and establish species ID and QA/QC protocols.
Video & Technology Analysis:
Analyze video data as needed; troubleshoot electronic data acquisition systems and conduct field testing of computer, observer, or fishing gear. 2.
Field Operations, Observer Support & Debriefing Field Deployment:
Deploy as needed on shadow trips, trip trainer trips, priority/probationary trips, and uncovered commercial fisheries requiring protocol development.
Observer Training & Debriefing:
Conduct exit and in-house debriefings, track observer performance, provide data quality guidance, and assist with observer safety training (MSIT).
Emergency Support:
Serve in the after-hours on-call rotation to provide emergency and technical support for field observers.
Research Cruises:
Participate on research cruises aboard NOAA vessels as time and funding allow. 3.
Industry Outreach & Regulatory Compliance Port Outreach & Captain Interviews:
Conduct dockside interviews with vessel captains, resolve operational issues, track vessel selection, and attend Fishery Management Council/Plan Development Team meetings.
Compliance & OLE Liaison:
Identify compliance issues or trip refusals; compile comprehensive evidentiary memos for the Office of Law Enforcement (OLE) within 1 week of a refusal; research and track "Vessels of Concern."
PTNS Oversight:
Monitor vessel compliance and performance on the Pre-Trip Notification System (PTNS); maintain PTNS instructional guides; train providers and industry on PTNS protocols. 4. Dockside Monitoring (DSM) & Portside Sampling Support dockside sampling by coordinating with Captains, dealers, and project managers for offload monitoring. Inspect fish holds (climbing ladders required), verify catches, sort/weigh/measure sub-legal groundfish, generate weigh-out reports, and perform QA/QC on DSM data.
Bachelor of Science (B.S.) degree in Marine Biology, Fisheries, or a related scientific field.
Experience:
Minimum of seven (7) years of relevant experience working with marine fisheries information programs or science-based programs. Technical & Computer Skills Demonstrated knowledge of fishery science, fishery management, and analytical techniques. Proficiency in GIS , Oracle (or other relational database management systems), and SQL programming . Advanced proficiency in MS Office suite and G Suite tools (Gmail, Drive, Docs, Sheets, Slides, Forms, Calendar). Required Certifications & Credentials (Must possess or obtain during performance period) NOAA Marine Safety Instructor Training ( MSIT ) Certification NOAA Safety I, II, and/or III Advanced Observer Marine Safety Training First Aid / CPR / AED Certification (American Red Cross / AHA equivalent) Bloodborne Pathogens Training Valid Driver's License & Commerce Learning Center (CLC) Defensive Driving Course completion Preferred / Desired Qualifications Previous experience as an observer with
NEFOP , ASM
, or IFS (Industry-Funded Scallop). Small boat operation experience or work aboard commercial fishing vessels. Lifeguard Certification.
Working Conditions & Travel Work Schedule:
Regular office hours (min. 2 days/week on-site), periodic overtime, regular weekend assignments, and mandatory rotation for after-hours on-call support.
Physical Requirements:
Ability to conduct field work, climb vessel ladders, inspect fish holds, handle biological samples, and perform port inspections.
Travel:
Regular travel to fishing ports throughout the Northeast/Mid-Atlantic, NOAA facilities, and Fishery Management Council meetings. Join us to make a meaningful impact by supporting NOAA operations. We value energetic individuals who thrive in dynamic environments and are committed to upholding the highest standards of security and professionalism.
Pay:
$55,000.00 - $62,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance
