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The Medical Team, Inc

Operations Coordinator

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Job Description

THE MEDICAL TEAM
is a top-ranked healthcare services company with 38 years of excellence under the same ownership and management. We are driven by program innovation, a culture that celebrates individual achievement, and an unwavering commitment to exceptional patient care. We are seeking a dynamic, high-energy Operations Coordinator to join our growing team in West BloomfieId, MI — a pivotal role at the heart of our day-to-day operations. About the Role This is more than a scheduling position. As our Operations Coordinator, you will serve as the operational backbone across multiple facilities , taking full ownership of staff scheduling, care plan management , and the end-to-end billing process . You will thrive in a fast-paced, high-volume environment where no two days are the same, balancing both independent decision-making and seamless team collaboration. What You'll Do Oversee multi-site scheduling across several locations and shifts, ensuring all vacancies are identified and filled promptly and efficiently Manage and coordinate operational care plans for patients, ensuring continuity, compliance, and quality of care across all facilities Administer and monitor the billing process , from documentation accuracy through to timely submission and follow-up Serve as a central point of contact for staff, facility leadership, and clinical teams to resolve scheduling conflicts and operational gaps Maintain meticulous records and reports to support operational transparency and accountability Deliver outstanding customer service to internal teams, patients, and stakeholders at every touchpoint What You Bring Exceptional organizational skills with the ability to manage competing priorities across multiple sites simultaneously Strong attention to detail, particularly in care plan documentation and billing accuracy Experience in healthcare scheduling, operations coordination, or a related field preferred Solid understanding of high-volume, fast-paced business environments Ability to work both independently and collaboratively within a dynamic team Excellent communication and customer service skills Proficiency in scheduling and/or billing software is a plus Why Join
THE MEDICAL TEAM?
With nearly four decades of proven leadership in healthcare services, we offer a stable, supportive, and innovative environment where your contributions truly matter. We recognize individual excellence and invest in the people who help us deliver world-class patient care every day.
Job Type:
Full-time Pay:
$20.00 - $24.00 per hour
Benefits:
401(k) 401(k) matching Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
Experience:
Scheduling:
3 years (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • 401(k) Plans