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Accentcare
Scheduler, Home Health
Career Insights for Scheduler / Operations Coordinator
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Based on Pennsylvania data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$54,375 / year median in Pennsylvania
+2% projected growth
Job Description
Company Overview AccentCare is a national leader in home health services, personal care services, and hospice care. We are dedicated to advancing the industry through innovative partnerships and comprehensive care models that span the entire home care continuum, serving thousands of patients and their families across multiple states. Job Summary We are seeking a highly organized and detail-oriented Scheduler for our Home Health division. The ideal candidate will excel in managing complex schedules, coordinating patient appointments, and maintaining seamless communication between clinical teams and patients. This role is vital in ensuring efficient operations, optimizing patient care delivery, and supporting revenue cycle management through precise scheduling and data entry. Responsibilities Coordinate patient appointments with clinicians, ensuring timely and efficient scheduling that aligns with patient needs and provider availability. Manage daily schedules using electronic health records (EHR) systems and Microsoft Office tools to ensure accuracy and accessibility. Communicate effectively with internal teams, healthcare providers, patients, and insurance representatives to confirm appointments and resolve scheduling conflicts. Enter data accurately into EHR systems, maintaining up-to-date patient records while adhering to privacy regulations. Support insurance third-party billing processes by verifying coverage details and documenting necessary information for claims processing. Assist with internal communication regarding schedule changes, cancellations, or rescheduling to ensure smooth workflow continuity. Contribute to revenue cycle management by ensuring proper documentation of services scheduled and billed appropriately. Qualifications Proven experience in healthcare administration or scheduling within a home health or medical setting. Proficiency in Microsoft Office applications such as Word, Excel, and Outlook. Knowledge of managed care processes, health insurance policies, and third-party billing procedures. Strong skills in schedule management, data entry, and maintaining electronic health records (EHR). Excellent customer service skills with the ability to communicate effectively via phone and written correspondence. Familiarity with medical terminology relevant to home health services. Ability to handle multiple priorities efficiently while maintaining attention to detail. Prior experience in revenue cycle management is preferred but not required. Join our team as we deliver compassionate home health services through meticulous planning, effective communication, and dedicated support for our patients' well-being!