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RH
RemX Healthcare
Appointment Scheduler
Job Description
Job Summary We are seeking a dynamic and organized Appointment Scheduler to join our team and help streamline our client engagement process. In this role, you will be the first point of contact for prospective and existing clients, coordinating appointments with precision and professionalism. Your energetic approach will ensure a positive experience for clients while supporting our sales and customer service teams. The ideal candidate will possess strong communication skills, a knack for technology sales, and experience with CRM systems to manage scheduling efficiently. This paid position offers an exciting opportunity to develop your skills in a fast-paced, client-focused environment. Responsibilities Manage and coordinate appointment schedules using CRM software and sales automation technologies to optimize client engagement. Conduct warm calling and outbound calling efforts to confirm appointments, follow up on inquiries, and generate new leads. Utilize Salesforce or similar CRM systems to track client interactions, update appointment details, and maintain accurate records. Engage in consultative selling by understanding client needs and providing tailored scheduling solutions that enhance customer satisfaction. Collaborate with sales teams to prioritize high-value prospects and ensure timely follow-up on scheduled appointments. Use telemarketing techniques to reach out to potential clients, build rapport, and close deal opportunities through effective communication. Maintain excellent customer service standards by responding promptly to client inquiries, addressing scheduling conflicts, and ensuring a seamless appointment process. Experience Proven experience in inside sales, telemarketing, or call center environments with a focus on appointment setting or customer engagement. Familiarity with CRM software such as Salesforce or equivalent platforms for managing client data and sales pipelines. Technical sales experience or knowledge of sales technology adoption is highly desirable. Strong negotiation skills combined with excellent phone communication abilities to build rapport quickly. Experience in B2B sales environments, demonstrating the ability to handle outbound calling campaigns effectively. Demonstrated proficiency in using sales automation technologies and CRM system proficiency for efficient workflow management. Exceptional communication skills in English, with the ability to clearly articulate information and foster positive client relationships. This role is perfect for motivated individuals eager to grow their career in sales support while making a meaningful impact through excellent client communication and appointment management. Join us to be part of a vibrant team dedicated to delivering outstanding service and driving business success!
Pay:
$17.00 - $18.00 per hourBenefits:
Dental insurance Health insurance Vision insuranceWork Location:
In personBenefits
- Health Insurance
- Dental Insurance
- Vision Insurance
Career Insights for Scheduler / Operations Coordinator
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Based on Tennessee data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$48,959 / year median in Tennessee
+13% projected growth