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Baylor College of Medicine

Scheduling Specialist II - Sugar Land

Career Insights for Scheduler / Operations Coordinator

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What they do

A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.

$50,572 / year median in Texas

+13% projected growth

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Job Description

Baylor College of Medicine Sugar Land, TX ID:
7369076 (Ref.

No. 26038-en_US)
Posted:
Newly posted Job Description Summary The Department of Medicine at Baylor College of Medicine is seeking an enthusiastic and motivated scheduler to join their Sugar Land practice. The position requires patient education and navigation through the patient's journey, including prepping patients for the procedure and scheduling the procedure with BCM & St. Luke's EMR. The candidate will also triage patients by working with providers and clinical team for any referrals that could be scheduled as a clinic visit or procedure. The candidate will register the patient in both EMRs, review incoming referrals and orders, and answer patient calls and/or MyChart Messages. The candidate will work Monday to Friday, 8 hours daily. The Sugar Land location offers free parking. Job Duties Reviews incoming referrals and orders. Triages patients. Schedules appointments and/or procedures in BCM and BSLMC, assuring that every referred patient will have a procedure date scheduled. Routes calls to appropriate staff member. Works closely with the referral center. Contacts patients for instruction before the procedures and notifies patient of date/time/arrival time. Requests additional information from referring physicians if needed. Works closely with endoscopy care coordination team to fill endoscopy block. Works on order work queue to select orders and schedule patients. Works closely with MD for any patient special instructions, including procedure locations and clearances prior. Performs cross-checks for procedural or scheduling conflicts to ensure accuracy of exam. Verifies and confirms patient identification and patient information including patient precautions and other vital information on all documentation, as observed by supervisor. Performs other job-related duties as assigned. Minimum Qualifications High school diploma or GED. One year of relevant experience. Preferred Qualifications and Skills Procedure scheduling experience. Experience with Epic. Strong organization skills.
Work Authorization Requirement:
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer. Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care.
  • Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective.
  • Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve.
  • Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.
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