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Amazon
Principal Technical Program Manager, Last Mile Execution Planning
Career Insights for Delivery Manager
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Scorecard
Based on Washington data
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What they do
A Delivery Manager is responsible for delivery scheduling, delivery of products, tracking deliveries, and following up with clients. May involve managing associated logistics and delivery staff members.
$110,074 / year median in Washington
+9% projected growth
Job Description
DescriptionAre you ready to revolutionize last mile delivery at unprecedented scale? We're seeking an exceptional Technical Program Manager to drive the expansion of execution planning systems that impact billions of packages, hundreds of delivery stations, and millions of customers across the globe. In this role, you'll lead transformative initiatives across Amazon's last mile delivery network, spanning from traditional core delivery to emerging business models like Rush (under an hour), quick commerce, groceries, and pharmacy. You'll drive the reengineering of complex distributed systems, simplify architectures, and introduce AI-driven solutions that optimize routing, containerization, and dispatch at Amazon scale. Your work will directly influence technology decisions across the entire delivery network, balancing cost efficiency, station throughput, driver satisfaction, and customer experience while enabling capabilities like same-day and sub-same-day deliveries. Key job responsibilities
Basic Qualifications
- Lead strategically significant, multi-year technical programs across VP-level organizations, managing complex cross-functional initiatives that span architectural and algorithmic challenges in last mile planning and execution
- Drive simplification and efficiency improvements across distributed software systems handling 3.5+ billion packages annually, identifying and remediating critical and endemic problems at massive scale across 280+ delivery stations and 13+ countries
- Own the technical roadmap and influence business strategy for execution planning systems, partnering with engineering teams to design scalable solutions for routing optimization, containerization, and dispatch that balance competing concerns including cost, throughput, safety, and customer experience
- Define business and technical requirements, clarify ambiguities, and manage delivery timelines for high-visibility initiatives, making data-driven trade-offs to optimize return-on-investment while ensuring solutions remain generalizable and resilient to varying operational conditions
- Mentor and develop Technical Program Managers across the organization, establishing scalable mechanisms and best practices that drive operational excellence and enable teams to work independently A day in the life You sponsor and drive multi-year technical strategies that are tightly coupled to quarterly and yearly goals at Amazon scale.
Basic Qualifications
- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPreferred Qualifications
- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
- 177,000.00
- 239,400.
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Mental Health
- Health and Wellness Programs