We are looking for an experienced Order & Shipping Coordinator to join our team. Ferguson Associates is a 3rd party logistics pick/pack warehousing facility servicing the beauty, home, and wellness industries. We are a family-run business with exclusive clients. We value employees who want to learn and grow with our company and create long-lasting relationships with our clients and us. Responsibilities include, but are not limited to: Answer incoming client calls & transfer accordingly. Telephone communication is key to this role Customer service-email communication Maintain business files and all corresponding documentation as appropriate Preparation of shipping labels-FedEx & UPS Preparation of Manifests -using Excel Routing Portals-Ability to enter shipment information into TMS Portals Month-end reporting/balancing Work with team members to quality-check each other's work for accuracy Other duties/projects as assigned by the
Supervisor/Manager Position Requirements/Qualifications:
Must be computer proficient: MS Access, Word, Excel Must be comfortable with high-volume phone and Email communication Knowledge of EDI Knowledge of QuickBooks and/or Warehouse Management System (WMS) is a plus Knowledge of UPS WorldShip/FedEx Ship Manager program Knowledge of 3rd party distribution/warehousing Must be able to communicate effectively in English, both verbally and in writing Must be extremely detail-oriented and accurate Must be able to multitask and work as a Team Player Must be capable of successfully passing skills assessments, background checks, and references. Must be able to work onsite and on time as per agreed schedule. Office location is in Edison, NJ 08817