Retail Operations Specialist — Parker Store $25.00 / hr | Pewaukee, WI | Full-Time | RitterTech ParkerStore, an MCE Company Are you an experienced warehouse and retail professional who can run a fast-moving store operation, mentor a team, and deliver exceptional service to industrial customers? As an Operations and Retail Specialist at the RitterTech ParkerStore in Pewaukee, WI, you will oversee daily fulfillment center activities, ensure orders are picked, packed, and shipped on time, assist walk-in and phone customers with hose and fitting needs, maintain Platinum-level Parker Store standards, and mentor warehouse associates on retail operations and SOPs. This is a step above a standard warehouse associate role — you will bring leadership, accountability, and a customer service mindset to everything you do. If you are detail-oriented, customer-focused, and ready to take ownership of a store operation while developing the people around you, we would love to hear from you. Compensation & Benefits $25.00/hr. We take care of our team with a full benefits package: Medical, dental, and vision coverage. Company-paid life, AD&D, and short- and long-term disability insurance. 401(k) with a generous company match. Generous PTO and paid holidays. Tuition reimbursement — we invest in your development. Company-provided clothing (work shirts, hats, and jackets). Paid parental leave. Employee Assistance Program (EAP). Voluntary benefit products. What You'll Do Operations Leadership and Fulfillment Supervise and coordinate daily activities of sales fulfillment center associates to ensure orders are picked, packed, and shipped in accordance with designated delivery schedules. Ensure customer orders are pulled accurately from stock according to purchase orders and/or shipping tickets and seen through to shipping with common carriers. Sort and place products on racks, shelves, or in bins according to bin codes or other predetermined order (type, size, color, etc.) in warehouse and storefront merchandising locations. Responsible for auditing and maintaining daily, weekly, and monthly reports to account for all sales orders and inventory. Operate equipment including forklifts and pallet movers as needed. Maintain a clean and orderly warehouse environment and follow all safety protocols and warehouse procedures at all times. Customer Service and Store Standards Assist walk-in and telephone customers with industrial and mobile hose and fitting needs — troubleshooting applications and recommending the right product solutions. Complete assigned Parker Learning Institute (PLI) courses and maintain Platinum level standards per the Parker Store Evaluation (PSET). Troubleshoot operational and customer issues and make suggestions for continuous improvement initiatives and customer solutions. Travel to other Parker Store locations to serve as backup support when needed. Team Mentorship and SOPs Mentor warehouse associates interested in retail operations and enforce Standard Operating Procedures throughout the warehouse environment. Set an example for accuracy, professionalism, and customer service in every interaction and every shift.

What We're Looking For Must Have:

Excellent communication and customer service skills. Knowledge of warehouse activities and inventory control. Ability to read and interpret purchase orders, shipping manifests, packing lists, and shipping lists. Experience with multi-carrier shipping systems. Basic computer skills including data entry, Microsoft Office, inventory software, and payroll systems. Ability to work effectively as part of a team and provide leadership and mentorship to associates. Valid driver's license with the ability to pass an MVR driving check. High school diploma or GED; one to three months related experience or equivalent combination of education and experience. Nice to

Have:

Prior Parker Store or fluid power distribution experience. Familiarity with Parker Learning Institute (PLI) and Parker Store Evaluation (PSET) standards. Forklift and/or pallet mover experience. About RitterTech ParkerStore RitterTech is the founding division of Motion and Control Enterprises (MCE), established in 1951 and built on deep expertise in fluid power, hydraulics, pneumatics, lubrication systems, and industrial distribution. RitterTech operates a network of ParkerStore locations across Michigan, Wisconsin, and the Midwest, providing manufacturers, construction companies, automotive suppliers, and industrial customers with the hose, fittings, and fluid power solutions they need to stay productive. RitterTech and MCE are proud Equal Opportunity Employers. We welcome applicants of all backgrounds, experiences, and identities. If you are a dependable, customer-focused operations professional ready to lead a store team and maintain the highest Parker standards in Pewaukee, we would love to hear from you. Apply today — it only takes a few minutes. MCE does not accept candidate submissions from third-party recruiters or agencies. Any resumes or candidate information submitted without a prior written agreement in place will be considered the property of MCE, and no fees will be paid. Recruiters and agencies are directed not to contact MCE employees directly regarding this or any of our other open positions.