Career Services Consultant l

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GENERAL PURPOSE

The purpose of this position is to provide consultation to career seekers to help them connect to desired careers through assessments, review of current skills, work history, education, and potential training to meet business demand. Career Consultants will deliver a broad array of assistance and highest quality services to job seekers and businesses at Career Centers and various stakeholder locations throughout the region.

ESSENTIAL FUNCTIONS

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this job title. It is not necessarily descriptive of any one position in the job title. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position: Directly determines client eligibility for case management, drafting short + long term goals career plans to assist clients in gaining and retaining a new career. Understands a Career Journey (Engagement, Strategic Solution/Plan, Implementation Fulfillment, Loyalty) and has knowledge of one to two of the stages. Requires the ability to make the clients feel they are engaged in conversation while conducting a standardized assessment and synthesize the information to make quality job referrals. Demonstrates a command of local operational policies and processes as well as proven knowledge of applicable federal, state employment and training laws across multiple funding streams. Leverages technology to assist clients with digital profiles, on-line coaching, customized job search and online-guidance. Develops and maintains close relationships with other staff either virtually or in a Career Center to provide a positive customer experience that consistently results in connecting clients to careers and exceeding required performance. Completes timely and accurate customer data entry. Assists job seekers and employers by providing superior customer service, career and employment services including but not limited to; job search assistance, job referrals, job placements, resume prep, employability skills workshops, skills and educational assessments, case management, job training assistance, recruiting events, outplacement services. Establishes and maintains relationships with customers in order to deliver holistic case management that includes developing career pathways that reach objectives in the most efficient and timely manner. Establishes and maintains collaborative relationships with business services team and is aware of full range of regional industries in order to integrate business needs into career services. Responsible for staying current regarding targeted industry sectors and all related labor market data. Utilizes the most current data in developing career pathways based on relevant labor market information. Responsible for timely, complete, and accurate data entry in data collection systems. Contributes to achieving regional goals established by the state, grantors, and other funding resources. Other tasks and duties as assigned.

SUPERVISION

Supervision Received - Work is performed under limited supervision with some latitude in the use of initiative and independent judgment. Supervision Performed - Has no direct report

MINIMUM QUALIFICATIONS

Education & Experience Options Candidates must meet one of the following pathways: Associate degree from an accredited institution in business administration, social sciences, or a related field, and at least four (4) years of experience in workforce development or a related area. High school diploma or GED , and at least four (4) years of experience in customer service, staffing, sales, nonprofit services, workforce development, or a related field. Associate degree or higher , and at least three (3) years of experience in customer service, staffing, sales, nonprofit services, workforce development, or a related field. Bachelor's degree or equivalent coursework from an accredited institution in a related field, and at least four (4) years of experience in customer service, staffing, sales, nonprofit services, workforce development, or a related field.

PREFERRED QUALIFICATIONS

Bachelor's or higher degree in related area from an accredited institution; CWDP National Certification. •Accreditation confirmed by USDOE Database of Accredited Postsecondary Institutions and Programs.

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Certification Requirements:

Must obtain the State of Florida Tier 1 certification within the required time. After the first year of employment, you must maintain active Tier 1 certification by completing the required annual continuing education units (CEUs).

Driver and Transportation Requirements:

Must provide documentation verifying the legal right to operate a motor vehicle in Florida (e.g., valid driver's license and proof of personal auto insurance). Must meet all requirements of the organization's Vehicle Safety Program and maintain reliable transportation .

Work Schedule:

Not Specified Salary:

$ 21.00 per Hour (DOE (Depends on Experience)

Apply:

Via Email (recommended) (Address provided below)