Compliance Officer
Prismagic Solutions Inc
Fort Lauderdale, FL (In Person)
$76,065 Salary, Full-Time
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Job Description
WORK ENVIRONMENT
Professional office, business casual, cubicleCANDIDATE RESPONSIBILITIES
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyze the issue.
- Communicating with the public, so good customer service skills are a MUST.
- Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals, as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
- Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS
- Communicate verbally and in writing appropriately
- Read and interrupt Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
- Commit to the project time line
Pay:
$35.00 - $38.14 per hourWork Location:
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