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C
Claire’s
Part time manager
Entry-Level JobVerifiedNo experience needed
Career Insights for Retail Customer Service Manager
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Scorecard
Based on California data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$63,321 / year median in California
+12% projected growth
Job Description
Overview We are seeking a dedicated Part-Time Manager to oversee daily operations and ensure a positive customer experience. This role involves managing staff, maintaining a clean and organized environment, and supporting the overall success of our business. The ideal candidate will be proactive, organized, and capable of handling various responsibilities with professionalism. A key aspect of this role includes overseeing procedures related to ear piercing services, ensuring safety and customer satisfaction. Responsibilities Supervise daily store operations to ensure smooth functioning during scheduled shifts. Assist in managing staff schedules and providing guidance to team members. Oversee the execution of ear piercing services, ensuring procedures are followed accurately and safely. Maintain a clean, safe, and welcoming environment for customers and staff. Handle customer inquiries, resolve issues promptly, and promote excellent customer service. Support inventory management and ensure supplies are well-stocked for all services offered. Assist with training new team members on operational standards and service protocols. Ensure compliance with health and safety regulations related to ear piercing procedures. Skills Strong leadership abilities with excellent communication skills. Ability to multitask effectively in a fast-paced environment. Attention to detail, especially regarding safety protocols for ear piercing procedures. Customer service-oriented mindset with a friendly and professional demeanor. Organizational skills to manage schedules, inventory, and daily tasks efficiently. Previous experience in retail management or a similar supervisory role is preferred but not required. Knowledge of health and safety standards related to ear piercing is advantageous. This part-time managerial position offers an engaging opportunity for individuals looking to develop leadership skills while contributing to a dynamic team environment focused on quality service delivery.