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Bella Ballroom

Client Experience Coordinator

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Experience Manager

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Based on California data

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What they do

A Customer Experience Manager manages processes used by a company to track customer interactions, improve customer service and build customer loyalty. Reviews sales and marketing interactions with customers. Gathers and analyzes customer feedback and designs practices to improve customer experience.

$66,759 / year median in California

+3% projected growth

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Job Description

Who We Are:
Located in the heart of Orange County, Bella Ballroom is a welcoming and beginner-friendly ballroom dance studio dedicated to helping students of all levels discover the joy of dance. We specialize in personalized private dance lessons, creating an encouraging environment where anyone can build confidence, develop technique, and experience the magic of movement. Our passionate team is committed to making dance accessible, fun, and rewarding for everyone.
What You'll Do:
Coordinate private lesson schedules and instructor/studio calendars Answer client inquiries by phone, email, and in person Sell consultations and lesson packages with warmth and professionalism Maintain a clean, welcoming, and organized studio space Build relationships with clients and offer positive, encouraging support Help manage social media content and engagement Handle general administrative, marketing and office tasks We're Looking for
Someone Who:
Understands the importance of a phone call and personal touch first Knows how to keep a conversation flowing with guests Loves working with people and making them feel at home Is professional, friendly, and confident in customer-facing roles Stays organized and takes initiative in a high volume environment Is comfortable discussing and selling services, assisting potential clients and pointing them in the right direction Has an appreciation for weddings, dance, or the performing arts
Bonus Points If You Have:
The desire to grow with a small business A background in customer service, sales, or admin A passion for events, performing arts, or working in a studio environment
To Apply:
Please send your resume and a short note about why you'd be a great fit for Bella Ballroom.
Job Types:
Part-time, Seasonal Pay:
$17.00 - $18.50 per hour
Work Location:
In person