Customer Success Manager

Customer Success Manager at UPS Customer Success Manager at UPS in Fullerton, California Posted in 1 day ago.

Type:

full-time

Job Description:

Entry-Level Customer Success Account Manager ???? Ideal for Students & Recent Graduates - Cal State Fullerton & Nearby SoCal Schools Start your career at UPS and gain hands-on experience in customer success, account management, and supply chain solutions . This role is ideal for Cal State Fullerton students, recent graduates, and students from nearby Southern California colleges who are eager to grow in a fast-paced, professional environment. ???? What You'll Do Manage a high volume of small business customer accounts Act as the primary point of contact for customer questions, requests, and support Conduct virtual check-ins to drive customer satisfaction and retention Identify opportunities to increase customer value and product adoption Partner closely with sales, support, and operations teams to deliver solutions ? What We're Looking For Senior-year student or recent graduate (0-4 years of experience) Strong communication and organizational skills Comfortable handling multiple accounts and priorities Interest in customer success, business, operations, or logistics Data-driven mindset ; internship or relevant campus experience is a plus ???? Why UPS? Launch your career at a globally recognized, trusted brand Structured onboarding and training with long-term career paths Competitive pay and benefits Inclusive, supportive work culture focused on growth and development ???? Interested? Apply now and begin building your career with UPS. We're especially excited to hear from Cal State Fullerton students and recent graduates , as well as candidates from nearby Southern California schools , who are motivated to learn, grow, and lead into the future. ? Must be authorized to work in the U.S.