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Connexion Systems + Engineering

Customer Service Coordinator

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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Job Description

Job Title:
Customer Service Coordinator Pay Rate:
$20-$25/hr.
Location:
Garden Grove, CA 92841
Duration:
Approved until 12/4/26 - could extend based on business needs
Shift:
M-F 1st Shift 8am-5pm (1 hour lunch) Qualifications (Education & Experience): To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education Level Degree or Program of Study Required/Preferred HS Diploma or GED Required Associates/bachelor's degree
Preferred/Desired Responsibilities:
Supports the Customer Service team with high-volume administrative tasks, customer follow-ups, and order management activities. This role contributes to maintaining accurate system data, supporting customer communication, and executing key business initiatives, including a project updating pricing on open orders. The position works closely with Customer Service, Planning, and cross-functional teams to ensure timely processing of requests, improved workflow efficiency, and consistent customer experience. For each function, use action verbs and specify - as relevant: frequency - where cyclic activities are involved inputs (eg "based on…. from department X") collaboration needs (eg "in collaboration with department X") managed resources (eg "using X and Y") expected outputs / results produced end-purpose ("in order to contribute to / ensure …") You can follow PDCA (plan, do, check, act) cycle to describe the activities performed