Account Manager Yesstyle.com - 2.8 Hayward, CA Job Details Full-time $50,000 - $75,000 a year 21 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Managing customer accounts Account development E-commerce Client database systems Bachelor's degree Online retail experience Organizational skills Retail store product knowledge Computer skills CRM system proficiency Account management Time management Full Job Description Account Manager Job Overview We are seeking a dedicated and proactive Account Manager to serve as the primary point of contact for our existing clients. In this role, you will manage day-to-day account relationships, ensure customer satisfaction, and support continued account health through effective communication and attentive service. The ideal candidate will possess excellent communication skills, strong organizational abilities, and the ability to build lasting professional relationships. Responsibilities Build strong client relationships with existing accounts to ensure repeat business Serve as the primary point of contact for existing clients, understanding their needs and making sure they're met Communicate effectively, verbally and in writing, across email, phone, live chat, and other messaging channels Resolve account problems and address customer concerns and suggestions Manage day-to-day account activity, including order entry and coordinating with the fulfillment team for accurate, on-time delivery Maintain up-to-date knowledge of company products Take initiative to suggest and improve internal processes that support business growth Requirements Bachelor's degree in a business-related discipline 1+ year of account management experience, beauty/lifestyle products preferred Highly motivated self-starter who is also a strong team player Highly organized with solid time management skills Able to communicate industry-specific knowledge effectively Composed under high-stress situations Strong listener, open to feedback and constructive criticism Prior experience with or interest in e-commerce/online business Comfortable with standard computer/CRM tools This position offers an engaging environment where your communication skills and attention to detail can make a real difference in the client experience.

Pay:

$50,000.00 - $75,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person