Are you organized, friendly, and passionate about delivering top-notch customer service? Price Ford of Simi Valley is looking for a Service Appointment Coordinator to be the first point of contact for our valued service customers.
Key Responsibilities:
Answer incoming service calls and schedule appointments efficiently Confirm appointments and follow up with customers regarding service needs Maintain accurate customer records in the dealership CRM system Provide a welcoming and professional experience for every guest
What We're Looking For:
Previous experience in a dealership or customer service role preferred Excellent communication and interpersonal skills Strong attention to detail and ability to multitask Proficiency with computers and scheduling software A positive, team-oriented attitude
What We Offer:
Competitive hourly pay Health, dental, and vision insurance 401(k) Paid time off and holidays Career growth opportunities within the dealership A supportive and professional work environment